Posts Tagged ‘liverpool’

Hard drive not installed

Wednesday, July 29th, 2020

Hard Drive not installed – need data back

After I accidentally dropped my laptop (while it was on, but the lid was closed), then it turned off. When I turned it back on, it said ‘hard drive not installed‘. I opened the laptop inside and can hear the hard drive making a beeping noise, occasionally it also makes clicking noises. I could hear the spinning of the disk inside the hard drive (spinning but then stops after a while), but now I can only hear a beeping noise. I think the read and write head is broken (the piece that reads the disk). I think it needs to be replaced. Will I be able to use this hard drive again with my laptop after you have repaired the head piece? I had a lot of programs installed on my laptop for my studies, and I want to be able to use the laptop with its hard drive again. I want to recover my files, mainly school works. Also, in Google I had saved my tabs, will I be able to recover these? What is the price for submitting the hard drive to you (already taken out of laptop), and for you to replace the head piece inside so that it can read the disk again? I live in Liverpool, I want to be able to use my laptop with its hard drive again. Here is the hard drive specifications: SEAGATE mobile HDD 2TB, Part number: 1R8174-030, SN: WDZEWC14, WWN: 5000C500BA576B8C, ST2000LM007, FW: SDM2, PSID: 4TTFTPHHZ6ZB8WUMQE8LK6FE49CKSPAY. It is from a Dell laptop.

Read some of the other articles on this blog to find a suitable company to help rescue your data.

hard drive not installed - screen error message

help! please. 1TB Seagate Barracuda :: windows10 – created an “E:” partition that has most of the userdata on it :: overheated++ :: took it out of the PC –> external sata caddy (triple checked that, it’s working, cables good) :: really loud clicking at approx 1-2hz on powering, then settled to normal drive noises :: recovery system = xubuntu :: the drive initially mounted just fine (C: and E:) :: got a little data off the C: partition :: on about 3rd attempt to mount the drive was unable to do so, shows up as /dev/sda but can’t mount – might have some dmesg outputs from that attempt :: Google_1 = tried smartctl: think the msg was enabled but no data found :: Google_2 = tried freezer trick no benefit :: Google_3 = tried tapping the drive sharply on concrete :: Google_4 = tried opening the drive and moving heads to neutral position :: Google_5 = got a new matching control board :: considering to use gddrescue but basically afraid to loose more data :: demsg -w output;

[ 291.728055] usb 5-1.4: new high-speed USB device number 3 using xhci_hcd
[ 291.840173] usb 5-1.4: New USB device found, idVendor=05e3, idProduct=0745, bcdDevice= 9.03
[ 291.840177] usb 5-1.4: New USB device strings: Mfr=0, Product=1, SerialNumber=2
[ 291.840179] usb 5-1.4: Product: USB Storage
[ 291.840181] usb 5-1.4: SerialNumber: 000000000903
[ 291.841618] usb-storage 5-1.4:1.0: USB Mass Storage device detected
[ 291.841859] scsi host10: usb-storage 5-1.4:1.0
[ 292.862176] scsi 10:0:0:0: Direct-Access Generic STORAGE DEVICE 0903 PQ: 0 ANSI: 6
[ 292.863082] sd 10:0:0:0: Attached scsi generic sg1 type 0
[ 292.865587] sd 10:0:0:0: [sdb] Attached SCSI removable disk
[ 327.564079] usb 5-1.1: new high-speed USB device number 4 using xhci_hcd
[ 327.671453] usb 5-1.1: New USB device found, idVendor=152d, idProduct=2338, bcdDevice= 1.00
[ 327.671457] usb 5-1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=5
[ 327.671459] usb 5-1.1: Product: USB to ATA/ATAPI bridge
[ 327.671461] usb 5-1.1: Manufacturer: JMicron Liverpool
[ 327.671462] usb 5-1.1: SerialNumber: 000000000000
[ 327.673475] usb-storage 5-1.1:1.0: USB Mass Storage device detected
[ 327.673919] scsi host11: usb-storage 5-1.1:1.0
[ 328.701440] scsi 11:0:0:0: Direct-Access ST_M13FQ BL PQ: 0 ANSI: 5
[ 328.701813] sd 11:0:0:0: Attached scsi generic sg2 type 0
[ 328.702165] sd 11:0:0:0: [sdc] 8089950 512-byte logical blocks: (4.14 GB/3.86 GiB)
[ 328.702611] sd 11:0:0:0: [sdc] Write Protect is off
[ 328.702613] sd 11:0:0:0: [sdc] Mode Sense: 28 00 00 00
[ 328.703120] sd 11:0:0:0: [sdc] No Caching mode page found
[ 328.703124] sd 11:0:0:0: [sdc] Assuming drive cache: write through
[ 328.723242] sd 11:0:0:0: [sdc] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[ 328.723245] sd 11:0:0:0: [sdc] tag#0 Sense Key : Medium Error [current]
[ 328.723247] sd 11:0:0:0: [sdc] tag#0 Add. Sense: Unrecovered read error
[ 328.723250] sd 11:0:0:0: [sdc] tag#0 CDB: Read(10) 28 00 00 00 00 00 00 00 02 00
[ 328.723252] blk_update_request: critical medium error, dev sdc, sector 0 op 0x0:(READ) flags 0x0 phys_seg 1 prio class 0
[ 328.723256] Buffer I/O error on dev sdc, logical block 0, async page read
[ 328.741990] sd 11:0:0:0: [sdc] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[ 328.741992] sd 11:0:0:0: [sdc] tag#0 Sense Key : Medium Error [current]
[ 328.741994] sd 11:0:0:0: [sdc] tag#0 Add. Sense: Unrecovered read error
[ 328.741995] sd 11:0:0:0: [sdc] tag#0 CDB: Read(10) 28 00 00 00 00 02 00 00 06 00

Rescue data from Digital Voice Recorder

I am trying to find some help regarding a digital voice recorder. My partner has a ‘voice zone recording photo frame/clock’ from around 18 years ago which had a voice recording of his brother who since passed away. When changing the batteries recently the recordings have wiped off for some reason. I cant seem to find a similar model online to the one we have here. Does this sound like something you could help with? We are on the Wirral near Liverpool

There is no model information on there I do have some pictures if possible I could send over to you. The recording was last played on there around 12 years ago.. only recently did we take it out2:29:27 PM
Replacing the batteries as it didnt turn on… to find it wasnt playing

Apple Mac Data Recovery in Liverpool, London and Manchester

Wednesday, March 27th, 2019

In this article we look at various facets of Apple Mac data recovery – particularly from hard drives. We recommend that if you are wanting to use a data recovery service to retrieve your Apple Mac files then you find a suitable data clinic recovery centre. These are available in Liverpool, London or Manchester.

Since an update to my Macbook OSX (to high sierra) the external drive is not being recognised by the Macbook. It used to be recognised by other macs running a previous operating system but now it is not being read by any mac. It is partitioned to exFat and Mac OS Journal. I have ran terminal commands and checked my system report but it doesn’t show in either nor in recovery mode or safe mode. I am based in Liverpool but the laptop is located in London. Do you have a Mac data recovery clinic in either Liverpool or London?

A local data recovery technician at home had looked at my Mac hard drive. He has taken it apart. This is what he said:
“Unfortunately the coatings that the information is stored on is scraped off in several areas from the disk and the heads that read info are also damaged so its therefore impossible to retrieve anything unfortunately.”
Is there anything you can do to rescue the files from the Mac hard drive? I am a school principal at a Manchester clinic and years of data and work is stored in this drive.

I have a Seagate 1tb external drive. it was working and then suddenly stopped showing on My Computer. It would click two or three time then stop. It took the Mac hard drive to several PC shops – in London, Liverpool and Manchester. All 3 recommended the data clinic recovery company on Lombard Street London. i took the drive to them and they returned it saying there is platter damage and that it is unrecoverable. what i need is a second opinion and im still hopeful some of my data is available. i have pictures and a report from them. all he has returned is the inner drive casing so there is no power plug or usb port.
my question is does this sound like something unfixable or is it something you could look at.

My little one poured some water on my Apple Macbook Air laptop. I did a short and long DST test and they both failed (I have the error code as well). Tried to connect the hard disk to the computer but was not able to open it using Apple Mac data clinic recovery software. I would like to save any data that can be saved from the hard drive.