Seagate Hard Drive Recovery – London and Worcester

In this post I examine some recent data recovery enquiries for Seagate hard drives.

SMART value errors
I have a seagate hard drive (1 TB back up plus). It has a lot of precious data on it and I haven’t been able to get it to work for some time now.
When I click on the icon, an error message occurs that tells me it needs to be formatted- I have not done this.
I have extremely limited knowledge of anything like this but I downloaded a SMART tester that identified ‘197 current pending secret count RAW value 16‘ and a whole host of other errors such as ‘uncorrectavle error in data’. Unfortunately I don’t know what any of this means or how to recover anything safely, I’m just really hoping it can be saved!!
There shouldn’t be any physical damage to the drive but I don’t think I’ve been careful enough when unplugging it. I’d be really grateful if I could have it looked at for data recovery. Would this be onto a new drive (if it’s possible?). I live in Malvern, Worcestershire and happy to drop it in to the office.

Malvern, Worcestershire

I have a Seagate 350gb external harddrive that I use occasionally to backup files and photos and today it was not recognised by my computer. It bleeped when the USB was connected to the drive but it couldn’t connect and now the light is on on the harddrive but it isn’t being recognised by 2 different computers and I have checked the cables etc. Putting my ear to it I can hear it is whirring with a slight throb to it. It has photos of Worcester (especially Great Malvern) on it that I don’t have elsewhere and would like to recover them.

Seagate Barracuda 3.5″ internal SATA HDD. Used in an external enclosure for backing up of videos and photos. Enclosure slipped off surface and dropped onto the floor while powered on. Since then, when powering on HDD there is a slight buzzing noise for 2 seconds followed by a sharp beep. This repeats for 20 seconds then HDD goes dead; no spinning, no noise, no power. Attempted to power on through enclosure, SATA dock to PC and slaving to an existing PC. All with same results. Spoke with Phil Buttifant on phone and keen to drop off HDD for free diagnostics (Lombard St, London). Require reference number.

My 1 TB seagate expansion doesn’t work when connect it to my laptop and this doesn’t allow me to access my documents on the hard drive. I live in Worcestershire but travel frequently to London