Posts Tagged ‘recovery’

Data Recovery Belfast

Wednesday, June 10th, 2020

I wonder if you can help me – I wanting a data recovery specialist in Belfast that can recover the files from my hard drive. Here’s what has happened:

Bought a new 2TB WD external harddrive a few months back, and it’s been fine until the other day where I decided to copy over a terrabyte of music program files (properllerhead Reason) from a Seagate NTFS harddrive to it. The transfer started fine, and was going to take 6 hours, so I left it alone. Then at some point I had to move the Macbook Pro, so carefully did so with the harddrives sat on top of it so they weren’t moved unncessarily. I will mention that I’ve had some issues with the Segate drive, but as you’ll see from what I’m going to tell you it seems unlikely that it has caused the problem itself. Anyone, hours later when I figured the transfer would be complete I see an error message along the lines of ‘such and such a file couldn’t be copied because of a read error’. So the transfer was cancelled. All the files before that one had copied.

belfast

Now I try to look at my WD hardrdrives contents and weird things start happening – I can’t access or open files, even though they are listed. I try to unmount the disk – it won’t. I check and shut all apps and programs that might be using it, to no avail (including shutting some hidden processes in activity monitor). It still won’t eject. I turn my mac off and on again. Now the harddisk shows up, but folders are greyed out, and I can’t even open them. Checking the ‘my info’ data on the drive shows that it’s full of all my data still…but for some reason something odd is going on with the drive. I also then notice a strange sound coming from the drive, that was not there before this happened. A regular ‘blip’ type sound – not a click, but a sharp, quick buzz sound, at regular though fairly spaced intervals every few seconds – i.e not quick clicking, or buzzing. It blips intermittently like this for a while as it trys and mostly fails to read data (some files open, and can be copied…but most can’t). Then the sound eventually stops, as if the drive gave up. It’s mounted, I can see the data, but 90% of it shows an error message (-36) when I try and copy it to back it up. This is hugely important data to me, as a Belfast musician – this is all my work for months. I never expected to get a problem with such a new harddrive, so haven’t backed up what I’d saved to it for the last three months. Which is a lot of stuff.

Just to reiterate – it mounts, slowly, makes an intermittent blip sound for a minute or two, then stops. The data shows up (although oddly not all the time – sometimes folders are missing), but is largely inaccessible. I managed to start a copy of a large amount of the data I consider the most important to another drive, but the ‘time remaining’ seemed ridiculous, as if the drive is now massively slow, and within a minute or two I got the ‘read error’ message that meant the transfer stopped. Checking the destination folder, a few files had successfully copied. I have zero idea what’s going on here. There’s a chance I may have dropped the drive last week, but I can’t quite recall. I do seem to remember that happening, but can’t quite recall. It would of only been a minor knock.

Like I said, this is hugely important data to me. And it would seem like it’s all there, but there appears to be a physical problem with the disk. Looking online, maybe a stuck head. But it’s strange how it can sometimes read the data, but not copy it or open all of it. I can bring the hard drive to you, I believe you are located in Belfast?

Honor, iPhone and Lenovo Phone Data Recovery

Friday, May 15th, 2020

Due to the popularity of my previous phone data recovery post, here’s another lot of questions from people looking for help recovering the data from their broken phones, including iPhones, Samsung and Lenovo

Recover data from Honor 9 Lite

I forgot my password for my phone – honor 9 lite. The screen was broken anyway so i have brought a new phone now. However I would really like to either – get the phone unlocked so i can get my data / photos off it, or just get the photos off the phone. Can you guys help at all?

Phone Recovery in Kent

I smashed my Samsung Galaxy A10 a week ago while I was out and I was hoping you would be able to help me retrieve the photos that were on there, I am in Canterbury, Kent.
P.S. I tried connecting the phone to my computer via a USB but it hasn’t registered as having connected the device on my laptop. I live in Canterbury, Kent

I have several phones and tablets of different brands that you work with. I need my memories. Like photos of family,friends,kids etc. These phones date date back to 2008 I have kept up with in hopes to retrieve the photos lost.

Lenovo Phone Recovery

Phone is a Lenovo P2. Boots up. Then comes up with various messages – Unfortunately Lenovo Launcher has stopped , OK , Try to solve. Then if i if i click ok just just stops all applications. I just need all the pictures and Videos saved to an SD card. Not sure if this is possible.

I need text and other phone messages off a turned off phone. Also if I could have my previous logon to email accounts that I have forgotten. All pictures. My phone is stuck in a reboot and I cannot get on to access any of my data and my data is not backed up anywhere else. Can this be retrieved before I have to factory reset my phone?

iPhone 6 Data Recovery

iPhone 6 is showing no signs of life (dead from approx. 2 years now). Screen repair did not work so assuming that it is the internals that are broken. Is there any way for you to retrieve the data from the hard drive (mainly wanting the pictures) without being able to connect to a PC or trust a PC.

Different types of phone

Water damaged iPhone se. Need photos recovered. Was water damaged a year ago.

iPhone 6s- working fine and then it turned off ,CANNOT TURN ON. on apple logo

iPhone is locked due to numerous failed password logins, would like to recover photos.
Hard drive fell when placing on couch. Can connect to laptop but buzzing sound comes on when does so and cannot access drive. Was looking for quote to fix hard drive or recover data

My iphone 6s suddenly stopped working and wouldn’t turn back on recently. It’s memory had been full for a while, it hadn’t been able to back up on the iCloud since aug ‘18 and hadn’t been able to install upgrades due to lack of memory. I took the phone to a repair shop but was told they couldn’t recover the photos as they are encrypted by Apple. I don’t wish to restore the phone in order to get it working again as the photos I have lost are not stored anywhere else. I have no interest in repairing the phone I just want the photos back (about 1,000 or so.). Can you advise if you are able to retrieve these photos and if so how much it would cost.

Data Recovery London

Thursday, April 30th, 2020

Data recovery in London is best served by Data Clinic Ltd. Located at 68 Lombard Street EC3V 9LJ, Data Clinicv are the go-to specialists when it comes to retrieving any type of digital data in London. Experts in both hard drive and phone recoveries they have been in business since 2002.

Broken hard drive
What happened, I suspect, is that the disk was unsafely dismounted while it was still being read when I connected it. It is now broken, it could be a mechanical failure, I am not sure. In any event, the situation now is that when I try to connect it to the computer, the OS does not seem to read it and does not recognise its existence. (This happens both with PC and with Mac computers.) The disk itself makes all the “right” noises but the light indicator on the side that usually only flashes is now on continuously.

London University Recovery
I work at University College London, and I asked our IT specialist to take a look at it. However, they have only been able to recover a small proportion of the files, and they’re not 100% sure what exactly is wrong with the drive. I was wondering if you could perhaps look into it, given your experience.

The casing of my Sandisk mini USB stick has broken – cannot access files (soldering may need to be looked at). If possible, can you provide me with a quote for this work? Many thanks!

Hard Drive Recovery London
WD my cloud failed after a power outage.
1tb external Hard drive is seen but cannot see its capacity and not accessible in windows

I dropped my Seagate back up drive and now it won’t connect. When I first tried to reconnect it, it just flashed. The I tried again today, the light remained on, but the unit was beeping.

MacBook Pro model 1502 with 512GB SSD.
It does not boot neither from the hard disk nor from the USB.
Screen is broken. The phone lights up but I cannot unlock it so cannot access my data
Galaxy note2 mother board dead but I need to recover all telephone numbers from device is this possible and aproximate price please
My laptop not opening only giving reset option though tried reset keep files and it does nothing and goes back to the same screen

External hard drive needs recovery
I have an iomega external USB drive and the power input is melted. I am wondering if you can retrieve the data on the disk. If yes hope much would you charge? I can bring it in to your Lombard Street data clinic.

WD 1tb external hardrive with Photos & Videos that we need retrieving, it has no SATA port to connect directly to a PC Motherboard so unable to try alternative methods, it freezes the PC as soon as its connected Via USB, Please can you provide a price.

Recover Western Digital Hard Drive
Western Digital Hard Drive WD30EFRX removed from WD My Cloud unit. Device powers on but cannot find on pc. Need all data to be recovered.
Western digital NAS, does not power. Gives red light on switch on. I can not access my data.
I have deleted data from internal storage of the cell & then reset the cell, now I needs that data
WD passport shows files but freezes when trying to open a file. Other times the PC doesn’t recognise the drive

Phone Data Recovery in Wales

Wednesday, April 22nd, 2020

Further to the previous phone data recovery near me blog post, I thought I’d write another one, seeing as the last one got a good amount of interest.

Nantgawr Data Recovery

We had a massive flood in our office in Nantgarw, Wales, we were flooded with two foot of water. As a result PC on floor soaked. Need data from drive that isn’t working. I can’t have access to my hard drive! it made a strange clik , i think that’s a physical issue with the hard drive. the reading head doesn’t seems to work properly

Cardiff data recovery phone

I old iPhone 4S stopped turning on about 18 months ago and I have audio files and photos on it that weren’t backed up externally. I would like to recover these if possible. I do not know why it stopped working as it is not externally damaged. I am a student in Cardiff needed to get the data on my phone back.

Phone recovery Swansea

This phone was dropped in water, then after a time when powered on it has a blank screen. If charged the charge light shows. If plugged in to a PC it is recognized in the Devices as SAMSUNG_Android, but not accessible. We live in Swansea can you recover the data? It’s an Honor S7 with water damage, doesn’t turn on

The phone (samsung galaxy s9) has been quite badly damaged (screen smashed and possibly water damaged). Is there any possibility that pictures can eb recovered from this device? It is unable to confirm if it turns on or not due to the screen damage.

A Wales beach

i have a water damaged samsung s5 neo, which is alive but has a black screen so I cant swao any data to my new phone. Can you quote me on extracting all the data on the phone? the notes, sms, etc
I have a Pixel XL that does not power on or charge and iSmash diagnostics said the battery and screen were good. I would like to recover the data from the internal UFS. I can bring it to Swansea or Cardiff, Wales. It will not turn on or charge bought new battery , however it turned on and off again

I have an iphone 6s and my storage was full. I have tried to delete my apps and it still has showed that its full. I have tried to delete my phones and everytime I press ”delete” my photos were showing again and I couldn’t delete anything. I have tried to turn it off and then back on but it went to recovery mode. I have tried to fix it in Wales with ITunes and update my software but nothing is working. I have tried so many other programs to fix it, unfortunately, it is still on recovery mode. Could you please tell me if you have ever faced such issues and can you actually recover all the photos and notes, cause that is what I actually want. If yes, how much does it cost and how long does it take?

Huawei, Samsung, Nokia Phone Recovery by Data Clinic

Saturday, March 14th, 2020

Phone data recovery by Data ClinicSummary: Data recovery services from Samsung, Huawei and iPhone. Eventually I contacted https://www.dataclinic.co.uk/data-recovery-from-mobile-devices-phones-tablets-etc/ who were able to recover the files from most phone of the phones listed here.

Recover data from Huawei P20

I have huawei p20 pro from 3 days not working in one moment turn off and still I cant turn on. I want to save all data on this phone. Is any chance for repair this phone?

Saving data from Samsung with dead battery

Samsung battery died and the phone does not turn on anymore, photos/videos were not uploaded to cloud (6 years worth). Can you save them for me? It’s an S6 edge completely dead need a quote to recover the data.

Retreive data from Samsung S6 Edge

I recently took my Samsung Galaxy S6 phone to the local repair shop.
This was because it had gone completely off and all attempts to reboot had failed.
The repair shop said that the motherboard was damaged and if replaced would wipe my phone.
The phone is encrypted with a lock that I can tell you.
The microusb port is also broken and so the data would be needed to be taken directly from the storage drive.
I would like to retrieve all data currently on the phone and can provide a storage device if needed.
If you need any more information please let me know.

Nokia Phone Data Recovery

i have nokia 301 candy bar phone, the motherboard has failed. i have taken it to a few places and no luck, can you help?

iPhone disabled please connect to itunes

My iphone 6s is displaying “iphone disabled please connect to itunes“. I have to connect to itunes and restore the phone which will wipe all of my data off it including my photos and videos. I am most worried about my photos and videos and was wondering if there’s any way to get them back/retreive the files as I have not backed up my phone recently.

iPhone unable to update

I have an iPhone that has started and update but as there wasnt enough space available to complete the update I have been told by the iPhone store the phone will need a restore resulting in loosing photos that are not saved to the iCloud. Are the photos able to be recovered.

I later discovered that the iPhone had error code 14 which meant that the data was no longer recoverable and my data had gone.

I have an iphone 7 265 gb

i know for a fact it acted up because it’s memory full. i really pushed the limit
i turned it off hoping it would turn on and “recognise” the face i deleted some apps and photos. but instead it went to white apple logo. wondershare didnt work. i went to 2 places and they said the emmc is damaged. Is this not retrievable? the data is more important than the phone. Again this was an error code 14.

Smashed Screen on iPhone

Smashed the screen on my iphone 6 (still turns on) and want to recover the contacts that were saved on there (it seems only have were synced with icloud I can’t access the rest). It would be great to know if this is possible and how much this would be.

Fortunately, Data Clinic (link above) were able to recover the data from my phone.

iPhone Overheating

My phone recently overheated and turned off, it then wouldnt turn back on so i thought the battery was dead i tried replacing battery and testing but it still didnt work so i tested the voltage going to battery and was only getting 1.5v but i tested motherboard and that was getting 5v so im stuck. looking to just get the data recovered not worried about phone being repaired

Once again, Data Clinic recovered the data.

CCTV G-RAID Data Recovery and HP Spectre Laptop

Wednesday, January 8th, 2020

In this article we talk about data recovery from CCTV, a G-RAID thunderbolt, an HP Spectre laptop and a SATA hard drive that is not responding.

Retrieve footage from CCTV

cctv nvr recoveryI need to talk to you about a CCTV issue.
I tried to retrieve footage on my 16 channel NVR, which had a 1TB sata drive, which at the time recorded 8 IP cams. I found that I could go back to footage from 16th Oct.
I actually need footage of the 15th Oct.
Would the footage be irretrievable ? It is most likely overwritten but I’m hoping that maybe the NVR would start to overrwrite different parts of the HD and thus it there is a likelihood that it is retrievable?
The NVR is a cheap unbranded made in China 16 channel NVR.
It records in H.264.

No files on G-Raid Thunderbolt

G-Technology G-Raid Thunderbolt Drive is recognised, but you cannot see any files as it just keeps loading. The drive then starts to crash finder, which it continues doing until you unplug it. You sometimes might have to restart the mac to get it working normally. It sounds as if the disk inside the drive is trying to start spinning but cannot.

HP Spectre laptop – Boot device not found

This is the type of drive: https://www.memory4less.com/samsung-pm981-1tb-pci-express-3-0-x4-ssd-mz-vlb1t00
It’s in an HP Spectre Laptop.
After laptop said “Boot Device Not Found” I opened the laptop. The SSD is getting very very hot.

SATA hard drive whirring and buzzing

I work in IT and I have a Customer’s SATA Laptop Hard Drive that they require accessing (If Possible) I have removed the hard drive from the Laptop and have put it into an external Hard Drive Caddy and is just whirring and buzzing every few seconds. It isn’t being recognized by Explorer or by any file recovery software. Could you quote on a possible repair and recovery please?

Elephone and Xperia Phone Recovery Chiswick

Tuesday, November 19th, 2019

I have a mobile phone – Elephone P9000 Lite. Android 6.0 All the text messages were deleted about 18 months ago when the phone was replaced and sim removed so hasent been used since apart from browsing for a month. Can the text messages be restored and if so could you give an idea how much you would charge. I can bring the phone into your Chiswick data recovery centre.

A couple years ago I sent my hard drive off to be recovered but it was unsuccessful. I got a long and detailed report on why. I now have a new hard drive that I need the files retrieving from. Am I able to drop it off at your offices? I live close to Chiswick.
Also, do you have a ballpark price for hard drive recovery? I suspect it is a head crash issue as the hard drive clicks when turned on.

My external harddrive has stopped working. No light once connected to usb port. Have tried different ports and cables. The device is making a loud clicking sound when it is plugged in. Windows will not detect it.

Our Hard Drive has stopped working recently, and I am unable to access our data. I have tried removing the actual drive (it is external) and attaching that directly to our PC, but it isn’t recognised by it, making me think there is physical damage to it. Is there anything you can do to recover our data? We are located in Chiswick, London? If so, please could you give me an estimate for the price, and if we need to provide another HDD for you to save the recovered data on to?

Sony xperia xz2. Phone is completely dead. Unable to recover data from software. Need photos recovered. Can you please email with quote as don’t have working phone to receive calls at the moment.

Seagate data recovery in Birmingham

Monday, September 23rd, 2019

I’m in the Birmingham area and have a Seagate 2TB external hard drive that’s been fine for several years. However, when I plug it in now, the white light just flashes. If I go to eject the drive, the drive is listed to eject but it’s not listed or accessible in Windows Explorer. I need a data recovery service in Birmingham.

Data Clinic Birmingham is located at 11 St Paul’s Square, Birmingham B3 1RB – here’s a link to their data recovery Birmingham page, their location is also shown on the map below.

We have a Seagate Backup Plus Slim portable drive 1TB, Model: SRD00F. I have had the hard drive for little over a year, I pulled the USB 3.0 cable out of the hard drive and the bit it plugs into came out with it meaning I can’t use it anymore and I cannot retrieve any of my files from the hard drive. Is there any way I can either have the drive fixed or retrieve the data ? The hard drive has stopped working. We are near to Birmingham city centre and need the data taking off the hard drive and putting onto something else.

We also have a 3TB Seagate Expansion Desktop Drive Model SRD00F2, SN: NA4JKF5K , PN: 1D7AP3-500 3TB. (Out of warranty).

All was going well when the house fuse tripped out. I traced the fault back to the Seagate unit that had stopped working. The adapter that came with the unit looked and smelt burnt and had stopped working. I found an old lap top lead, plugged it into the unit but it just clicked. Did it again a week later and the unit didn’t click, but made a high pitch squeak and a smell of burning. Can you get the data off the unit and how much would it cost? I can deliver it to the Data Clinic data recovery centre in Birmingham B1 1BD

Seagate Data Recovery Manchester

Friday, June 28th, 2019

Recently my PC started running slow so I thought I would get more RAM (from 8Gb to 16Gb).
This didn’t really solve the issue.
Last week my PC was file transferring and came up with an error basically saving the destination drive wasn’t there.
This was my internal data drive (Seagate 1Tb Barracuda ST1000DM003) and I am in Manchester
With the drive still connected to the motherboard the system takes a good 10mins to get to desktop.
When it is removed my PC boot up in less than a minute.
2/10 times it can be seen as local drive G but cannot be accessed. I managed to see it in the management window as a RAW format drive (was NTFS).
I have had no luck with data recovery software as the drive is never seen/found.

manchesterI knocked my Seagate ST1000DM003 expansion over from upright to horizontal and it was on carpet so I cant understand why it has stopped working but it has. It’s not showing under file explorer but it shows under device manager with now yellow triangle. The computer is in Manchester and I am in Bury, is there a hard drive recovery clinic locally?

Why is bad sector/track remapping a limited process consuming a pool of spare sectors/tracks?
Why doesn’t the firmware/ software start to use the storage area on the disk to remap at the expense of file data lost? ie. let the linked lists grow until no useful free storage area is available, so, the disk capacity reduces over time. As the lists grow they can be extended to free areas on the disc. My Seagate Drive was dropped and now making clicking sound of death.
This is a Toshiba 1TB, external hard drive, few years old now.
Interested to know costs of fixing, potential success rate and how this is collected from me (live in Stockport, Greater Manchester) and how data is returned if successfully retrieved?

The USB jack has come off the main Seagate USB circuit; the pins on the jack have removed the copper from the circuit track, so makes it difficult to reconnect the USB jack. I am an apprentice who has a large sum of work documents on that USB stick, that I could really do with retrieving. I just wonder if this is a problem that you are aware of and can repair. Or whether you can retrieve the data? And how much it would cost?

Data Recovery Questions

Wednesday, May 29th, 2019

Below are several questions sent to a data recovery clinic in Northampton. Beeping and making sticking noise as described in your Web page.

Please can you quote to either repair or recover Data from my HDD External Hard Drive
Description of Problem not working it has beed dropped

The laptop and the applicable hard drive are old and have been unused since 2012. Back then, the hard drive became unaccessible, which caused me to replace the laptop (Macbook).
The issue why the hard drive became unaccessible was never discovered. So my question is if you can restore the files on this hard drive.

Northampton

I formatted by mistake from the camera, since then I have not more used the SD card. It is a 32 GB lexar SD card. It contains about 35-50 minutes of video interview plus some photos.

The harddrive in question is about two years old from a reputable company in Northamptonshire. My external harddrive wire was replaced as it was no longer connecting to the computer. From this moment on the harddrive would occasionally have errors appearing saying ‘unable to read disk’. Now the harddrive appears as corrupt and my IT team at work have tried to recover the data but have told me that it needs to be looked at by professionals. This has files on it that I would like to recover. Please can you contact me with details about how I might have this looked at?

1TB solid state drive from a Dell laptop. Will not boot but Dell diagnostics finds no hardware fault. Drive is not readable. Need too try to recover as much data as possible.

The hard drive broke for my Macbook Pro, took it into a data recovery store in Northampton who told me that the data was was recoverable as the ?pin had broken.

The connector between my usb cable and hard drive has broken off meaning that I can not connect the hard drive to my computer. I have files that I use for work as I am a teacher who moves classrooms so all my data I need is in this external hard drive. I need for it to be fixed so I can use it in work.

I have 2TB WD external hard drive which doesn’t work. It basically doesn’t connect to my laptop, it doesn’t get recognized.
Can I please get an estimate as to what is going to cost me to recover the data and how much time you need to do it