Posts Tagged ‘recovery’

Need data from Kazam, Moto G, Blackberry and iPhones

Thursday, January 25th, 2018

Recently we’ve received a large number of phone data recovery enquiries, some are reproduced below. Phone recovery can be a tricky thing, sometimes a factory reset will destroy any chance of recovering the data, but some experts like http://phone-recovery.pen.io/ can in some cases still rescue your information:

I would like a rough price for file recovery for a Samsung S3 which has suffered memory chip failure.

Model: android kazam tornado 348
Problem: camera roll has been deleted and can’t find a way to restore them. Did not physically delete them but they have been lost.

Kazam 348

I have an old, broken mobile phone that I would like to get data off, of most importance being any photos. Its a 2013 Moto G 4G mobile, 8GB Model XT1072. It got damaged two years ago when it was dropped while walking outside. The screem is very cracked with some glass chipping off altogether and to make matter worse the phone landed in water. I havent been able to switch it on ever since. When connected to any power source, the power light and screen switches on / off intermittently. There was no micro SD card, just the phone memory and SIM. I expect there is 200-300 photos on the phone which I would greaty appreciate back. Please feel free to give me a call further – after 10am – to discuss if this is something you could help with. If so, I live in London so could drop it off to your offices.

i have an iphone 6 who is stuck in recovery mode due to it having insufficient storage. whne i try turning on the phone it is the apple logo freezes on the screen an nothing happens. i have tried to install the new update for the iphone through itunes but it always fails the only solution is for me to restore my iphone which i do not wish to do as it will erase all my data and i do not want that to happen

I’d like to recover the data from my Google pixel phone, in particular my photos. The phone has been through the washing machine and having replaced some of the internals with new I can’t get it to charge or be recognised by my PC.

recover data from blackberry curveI’m wondering how far back you can recover texts from a blackberry 9360 curve, as I need certain texts for a lawsuit, also what’s your prices?
Thanks

My LG g5 went dead just befor new year it said phone corrupted and switched off and won’t turn back on it’s still under warranty from car phone warehouse they can repair the phone but will wipe all data off. I want to recover family photos and contact details can you help

I dropped my iphone 6 down the toilet and now it is water damaged so cannot switch on. I stupidly hadn’t backed up my data to icloud so only have an old itunes backup. I would really really like my whatsapp data back – is this possible? and what format do you guys recover it in? like will it be able to be integrated into my new phone??

London and Sheffield Data Recovery Services

Friday, January 12th, 2018

Buffalo NAS data recovery – Kensington and Chelsea
My Buffalo NAS LinkStation Duo 2TB (LS-WX2.0TL/R1) has a damaged RAID 0 array and has become inaccessable and corrupted. A local IT technician (I am located in Kensington and Chelsea in London), but will have someone personally courier the NAS to London in January) has examined it and says one of the hard drives has become damaged/inoperable, with the RAID 0 now being corrupted. What is the likely cost of recovering the data from the corrupted drive and RAID 0 array? It didn’t receive the best of reviews (http://www.expertreviews.co.uk/storage/nas-drives/50554/buffalo-linkstation-pro-duo-2tb-review) but I still need to get the files off of the device.

WD Support for file recovery for Chesterfield and Sheffield
My external hard drive died yesterday. My laptop no longer recognises it when I plug it in, i.e. nothing happens. The light on the device does come on though. The device is a WD My Passport (P/N: wdbbep0010bbk-01). I only need a couple of files recovering so if it’s not too expensive it’ll save me having to recreate them. I’m not concerned about repairing the device I barely use it. I’d be grateful if you could let me know how much it would cost to recover the files. I only live down the road (in Chesterfield, so I’m not that far from the hard drive recovery centre in Sheffield), so if you would like me to pop in with the device that’s not a problem.

My WD Passport ultra was dropped at a work event. Just over a week later I plugged it into my mac to ensure the data was still there, it was, but only when trying to eject did I find problems. I originally had a partition on my drive with one part holding multiple folders with files and the other part holding an entire backup of my mac. Upon trying to eject the partition holding the multiple folders, a message on my mac indicated that it couldn’t be disconnected. I tried to use task manager to quit and eject but it didn’t work that way, so I shut down my mac and removed the drive when everything had stopped running. Now when I connect my drive back to my mac the partition with the multiple folders doesn’t show up but the part with the back up does, it appears that I have lost half of my data with the partition. Is it possible to rectify this problem by any chance? I live in London.

data recovery in Kensington and Chelsea

Seagate drive has scratch
I have opened the seagate 2tb expansion external hard drive and I have seen a scratch on the disk in a circle, as it seems the pointer has been lowered down and is scratching the disk when turned on. Computer makes the noise when it has detected something externally has been plugged in, but will not pop up with the data.
It has video content/footage on there. Once a hard drive has a scratch on the surface it usually can not be recovered. Don’t waste your money on a data recovery service.

Backup hard drive error
Backup hard drive not working, I used my passport in morning and again when I tried to use in evening I can’t access any data …
When I unlock my Western Digital (WD) Passport with password I can’t see it getting detected. I want the data back. The hard drive I have was voted one of the best, but it wasn’t very good for me.

Need Data File Recovered

Tuesday, November 28th, 2017

I have a WD Passport for Mac, which i use to store my photos and music on. The Mac broke and i had to run disk utility in order to recover the data. I took the mac to Apple and they installed a new OS, and new Photos programme.
The files on the drive are now just showing greyed out, and the disk says there’s only 53kb of data in the photos folder. When i try to import them to the new photos, it says the file isn’t recognised.

Data Clinic data recovery staff

Similarly, my Hitatchi 4TB external windows HDD from 2012. Just stopped working one day, now makes a series of small clicks after being powered up. Displays as unformatted drive in Drive Manager.

I was referred to Data Clinic by my colleague at the firm I am working at in Glasgow. I am getting in touch to inquire about unlocking / recovering a WD Ultra Passport that I locked with a ATA password and cannot remember the password to. The drive is currently in locked state and I have not formatted it. I am willing to provide any information that would hail me as the owner of this drive if required.

When my external hard drive is plugged into a computer, the light goes blue as meant to.
However the drive doesn’t get listed on the file explorer, but it is recognised by the device manger.
It makes a very weird repeated buzzing noise when first plugged in that stops exactly after 10 seconds. The drive doesn’t show up and I need my files recovered.

I have sent in a 500GB SATA internal hard drive to Data Clinic in Glasgow branch that I have requested data recovery, along with a 1GB SSD drive to be used for the data transfer. I would like confirmation that Data Clinic have my drives and that they are in Data Clinic’c Manchester data recovery centre.

My Seagate Backup Plus external drive has failed. It makes a ticking noise when first plugged in and it is not discoverable so I can’t access any of my data.

About data from phones and hard drives

Sunday, October 1st, 2017

Looking to recover Google Chrome browser history on a Google Pixel phone.

My hard drive is not being detected by the computer. It still spins and has its LED light on. I’m a science teacher and i have practically all my lessons and resources on my hard drive. I really need to get all my data back.

I have a Blackberry Priv that someone sat on and now i can’t access any of the data, although there’s no external damage. The most important thing would be that no data is wiped in the attempt to recover it, if possible.

loss of data

I have a Lexar 32 GB USB stick that is a few years old and I can not open it on my computer. When you plug the USB into the computer it starts to light up and the computer makes a noise but then nothing happens. I have checked the device managment and it is not showing the USB at all.I have tried several computers and the same happens on each.
The USB contains my only back up of pictures of my children from the last few years so as you can understand it is important for me to recover the data. Can you please send me a quote for recovering the data.

Need data recovery (pictures and videos) for samsung s2 stuck in boot loop.

I have had an old Toshiba HDD, 500GB that has failed to be recognised on the desktop computer and has been dormant for a number of years. I have had a free consultation with another hard drive repair company and they have said that I require Toshiba ‘parts’ in order to successfully repair the HD (or a quoted 70% chance that it can be fixed)

Hard drive clicks when connected to a computer. it also causes the computer to freeze and i am unable to access any files on it.

My WD 320gb external hard drive is approx 270gb full. One day it wouldn’t power up and just a green flashing on front, no spinning or ticking noise, I was hoping the drive would work in hdd docking station on the PC. So I opened the casing to obtain the hdd. Tried to boot it up in the docking station again but still NO power. I noticed a slight minor burn smell on a component on the PCB board. I ordered another PCB board from another WD320 hdd on eBay matching with the exact same model numbers. Swapped the PCB board, The disk spins and then stops as it isn’t recognised or readable by computer. I swapped he PCB board back, and started looking for a data recovery firm. Just contacting a few companies for an idea on price to decide whether it’s worth my while getting it recovered, or not, as I have a lot of this data already backed up already on the laptop, but not quite all of it. Your advice and quote would be very much appreciated.

My external hdd cannot ben read from my laptop and i can hear some minor clicking sound when I connected my HDD to my laptop, the sound lasted for few seconds and nothing happened. And can I know roughly the price range to recover the data? The model is WD My passport Ultra.

I have a Samsung galaxy S6 Edge 128GB, the motherboard is faulty. The phone won’t turn on or charge. I have tried another motherboard in the phone and that works, so it’s defiantly a fault with the motherboard. The phone wasn’t dropped and is not water damaged. Do you think the data on the motherboard is recoverable? I have photos I would like to get back.

Hard Drive’s Not Seen

Friday, April 7th, 2017

What advice do you tell someone whose hard drive is not working or is no longer recognised? My advice would be to get them to contact a data recovery company. Which data recovery company? Well my advice would be to read this blog as I do make several suggestions. Below are some questions I’ve received about data recovery.

lost your data cartoonI have an OCZ Vertex 2 that’s been working fine for 6 years (Win 10 connected to desktop with Gigabyte mobo). Having properly powered down my PC yesterday, upon booting this morning the SSD is not identified during BIOS loading.
I tried resetting CMOS; cycling the drive with power cable only; etc. but to no avail. Green led on the drive is lit solid (not red). I saw your note re Vertex 2 – has any solution been identified since then? Is it possible to move the memory chips onto another circuit board? I’d hate to lose years of precious data.

I have a Seagate ST1500DM003 external HDD, and doesn’t work. Maybe it burned the engine. I have a many more photos on this HDD. Can you help me recover the data?

Drive was working fine yesterday. no bumps or knocks to it. no damage. drive cannot now be seen by laptop os. sometimes seems to be working properly then not. no os on this drive as being used as a slave unit..
Can you provide an approx cost – only some dats is important – music files and various other >doc/Excel documents

WD HDD drive fails to boot. Had it removed and replaced, need the data from it. Is no longer starting up. I need to recover my files and save them elsewhere.

I was hoping I could have a WD Elements external hard drive (WDBU6Y0020BBK-01) assessed to see if any data could be recovered from it. It stopped working a couple of years ago and it has taken me a while to get round to sorting it out.
If I recall correctly the drive would not power up when plugged in but it did not appear on my computer. It may possibly have been an issue with the port on the drive being slightly loose. As it is usb powered it would often disconnect and reconnect it quick succession as a result. I am obviously no expert but I have been told it could potentially be a corruption issue caused over time by the cable being physically loose.
Would it be possible to have this looked at and what would be cost of assessment and the likely cost of repair (if it is repairable)?

WD Hard drive makes a clicking noise and not recognised by Windows. Have had this problem for the last couple of years. Was on the verge of giving up but today, file explorer opened for 5 seconds showing the contents of the drive. Are you able to help recover the data?

Questions about Broken Hard Drives

Friday, September 23rd, 2016

In this post we look at three example hard drive problems and give recommendations on identifying the problem and applying the solution to extract the data from the hard drive.

Is Hard Drive Repair Worth It ?
My external hard drive is clicking and not connecting to my macbook so I know it is broken, I do not want a data recovery if possible to avoid it as I’m just wanting the hard drive fixed. I am wondering if you’s fix external hard drives? Thank you.

It’s not really financially worth fixing a hard drive. As hard drives are so cheap to buy, it works out more expensive to fix them than it would be to buy a brand new one. So, if you don’t need to data recovering from your busted hard drive, just buy a new one instead. You’ll get a warranty with it too.

Hard Drive Not Being Found
I have a Seagate 1gb usb hard drive. The light is still lit up when connected to computer, I have brought a new lead just in case it was that, unfortunately it is not being found on any computer. What do I need to do to get the drive to work?

Buying a new lead was a good idea as sometimes that’s all the problem is. Now that you’ve done that and eliminated the lead it’s worth eliminating the external case. Remove the hard drive from the casing and hook it us directly to your computer using a USB to SATA cable. If that works then obviously the case is at fault. If the hard drive is still not being found then the conclusion is that there is a fault on the hard drive. There are some things you can do yourself to try and repaid your hard drive – go and take a look at the http://www.recover-deleted-data.co.uk/ web resource for some good tips of getting the information of off broken hard drives.

Getting the Data off a Packard Bell
I would like quote for the cost of recovering data off a Packard Bell Store & Save hard disk drive Model No H2D2U2 6948820100, particularly the family photos.

You don’t actually say what the failure with your hard drive actually is. Can you provide any more information ? In the above question I mention the Recover Deleted Data web resource – I recommend that you take a look at this site as well, you may be able to find what the problem is with you hard drive and read the advice on getting the data off of it too.