Posts Tagged ‘recovery’

Huawei, Samsung, Nokia Phone Recovery by Data Clinic

Saturday, March 14th, 2020

Phone data recovery by Data ClinicSummary: Data recovery services from Samsung, Huawei and iPhone. Eventually I contacted https://www.dataclinic.co.uk/data-recovery-from-mobile-devices-phones-tablets-etc/ who were able to recover the files from most phone of the phones listed here.

Recover data from Huawei P20

I have huawei p20 pro from 3 days not working in one moment turn off and still I cant turn on. I want to save all data on this phone. Is any chance for repair this phone?

Saving data from Samsung with dead battery

Samsung battery died and the phone does not turn on anymore, photos/videos were not uploaded to cloud (6 years worth). Can you save them for me? It’s an S6 edge completely dead need a quote to recover the data.

Retreive data from Samsung S6 Edge

I recently took my Samsung Galaxy S6 phone to the local repair shop.
This was because it had gone completely off and all attempts to reboot had failed.
The repair shop said that the motherboard was damaged and if replaced would wipe my phone.
The phone is encrypted with a lock that I can tell you.
The microusb port is also broken and so the data would be needed to be taken directly from the storage drive.
I would like to retrieve all data currently on the phone and can provide a storage device if needed.
If you need any more information please let me know.

Nokia Phone Data Recovery

i have nokia 301 candy bar phone, the motherboard has failed. i have taken it to a few places and no luck, can you help?

iPhone disabled please connect to itunes

My iphone 6s is displaying “iphone disabled please connect to itunes“. I have to connect to itunes and restore the phone which will wipe all of my data off it including my photos and videos. I am most worried about my photos and videos and was wondering if there’s any way to get them back/retreive the files as I have not backed up my phone recently.

iPhone unable to update

I have an iPhone that has started and update but as there wasnt enough space available to complete the update I have been told by the iPhone store the phone will need a restore resulting in loosing photos that are not saved to the iCloud. Are the photos able to be recovered.

I later discovered that the iPhone had error code 14 which meant that the data was no longer recoverable and my data had gone.

I have an iphone 7 265 gb

i know for a fact it acted up because it’s memory full. i really pushed the limit
i turned it off hoping it would turn on and “recognise” the face i deleted some apps and photos. but instead it went to white apple logo. wondershare didnt work. i went to 2 places and they said the emmc is damaged. Is this not retrievable? the data is more important than the phone. Again this was an error code 14.

Smashed Screen on iPhone

Smashed the screen on my iphone 6 (still turns on) and want to recover the contacts that were saved on there (it seems only have were synced with icloud I can’t access the rest). It would be great to know if this is possible and how much this would be.

Fortunately, Data Clinic (link above) were able to recover the data from my phone.

iPhone Overheating

My phone recently overheated and turned off, it then wouldnt turn back on so i thought the battery was dead i tried replacing battery and testing but it still didnt work so i tested the voltage going to battery and was only getting 1.5v but i tested motherboard and that was getting 5v so im stuck. looking to just get the data recovered not worried about phone being repaired

Once again, Data Clinic recovered the data.

CCTV G-RAID Data Recovery and HP Spectre Laptop

Wednesday, January 8th, 2020

In this article we talk about data recovery from CCTV, a G-RAID thunderbolt, an HP Spectre laptop and a SATA hard drive that is not responding.

Retrieve footage from CCTV

cctv nvr recoveryI need to talk to you about a CCTV issue.
I tried to retrieve footage on my 16 channel NVR, which had a 1TB sata drive, which at the time recorded 8 IP cams. I found that I could go back to footage from 16th Oct.
I actually need footage of the 15th Oct.
Would the footage be irretrievable ? It is most likely overwritten but I’m hoping that maybe the NVR would start to overrwrite different parts of the HD and thus it there is a likelihood that it is retrievable?
The NVR is a cheap unbranded made in China 16 channel NVR.
It records in H.264.

No files on G-Raid Thunderbolt

G-Technology G-Raid Thunderbolt Drive is recognised, but you cannot see any files as it just keeps loading. The drive then starts to crash finder, which it continues doing until you unplug it. You sometimes might have to restart the mac to get it working normally. It sounds as if the disk inside the drive is trying to start spinning but cannot.

HP Spectre laptop – Boot device not found

This is the type of drive: https://www.memory4less.com/samsung-pm981-1tb-pci-express-3-0-x4-ssd-mz-vlb1t00
It’s in an HP Spectre Laptop.
After laptop said “Boot Device Not Found” I opened the laptop. The SSD is getting very very hot.

SATA hard drive whirring and buzzing

I work in IT and I have a Customer’s SATA Laptop Hard Drive that they require accessing (If Possible) I have removed the hard drive from the Laptop and have put it into an external Hard Drive Caddy and is just whirring and buzzing every few seconds. It isn’t being recognized by Explorer or by any file recovery software. Could you quote on a possible repair and recovery please?

Elephone and Xperia Phone Recovery Chiswick

Tuesday, November 19th, 2019

I have a mobile phone – Elephone P9000 Lite. Android 6.0 All the text messages were deleted about 18 months ago when the phone was replaced and sim removed so hasent been used since apart from browsing for a month. Can the text messages be restored and if so could you give an idea how much you would charge. I can bring the phone into your Chiswick data recovery centre.

A couple years ago I sent my hard drive off to be recovered but it was unsuccessful. I got a long and detailed report on why. I now have a new hard drive that I need the files retrieving from. Am I able to drop it off at your offices? I live close to Chiswick.
Also, do you have a ballpark price for hard drive recovery? I suspect it is a head crash issue as the hard drive clicks when turned on.

My external harddrive has stopped working. No light once connected to usb port. Have tried different ports and cables. The device is making a loud clicking sound when it is plugged in. Windows will not detect it.

Our Hard Drive has stopped working recently, and I am unable to access our data. I have tried removing the actual drive (it is external) and attaching that directly to our PC, but it isn’t recognised by it, making me think there is physical damage to it. Is there anything you can do to recover our data? We are located in Chiswick, London? If so, please could you give me an estimate for the price, and if we need to provide another HDD for you to save the recovered data on to?

Sony xperia xz2. Phone is completely dead. Unable to recover data from software. Need photos recovered. Can you please email with quote as don’t have working phone to receive calls at the moment.

Seagate data recovery in Birmingham

Monday, September 23rd, 2019

I’m in the Birmingham area and have a Seagate 2TB external hard drive that’s been fine for several years. However, when I plug it in now, the white light just flashes. If I go to eject the drive, the drive is listed to eject but it’s not listed or accessible in Windows Explorer. I need a data recovery service in Birmingham.

Data Clinic Birmingham is located at One Victoria Square – here’s a link to their data recovery Birmingham page, their location is also shown on the map below.

We have a Seagate Backup Plus Slim portable drive 1TB, Model: SRD00F. I have had the hard drive for little over a year, I pulled the USB 3.0 cable out of the hard drive and the bit it plugs into came out with it meaning I can’t use it anymore and I cannot retrieve any of my files from the hard drive. Is there any way I can either have the drive fixed or retrieve the data ? The hard drive has stopped working. We are near to Birmingham city centre and need the data taking off the hard drive and putting onto something else.

We also have a 3TB Seagate Expansion Desktop Drive Model SRD00F2, SN: NA4JKF5K , PN: 1D7AP3-500 3TB. (Out of warranty).

All was going well when the house fuse tripped out. I traced the fault back to the Seagate unit that had stopped working. The adapter that came with the unit looked and smelt burnt and had stopped working. I found an old lap top lead, plugged it into the unit but it just clicked. Did it again a week later and the unit didn’t click, but made a high pitch squeak and a smell of burning. Can you get the data off the unit and how much would it cost? I can deliver it to the Data Clinic data recovery centre in Birmingham B1 1BD

Seagate Data Recovery Manchester

Friday, June 28th, 2019

Recently my PC started running slow so I thought I would get more RAM (from 8Gb to 16Gb).
This didn’t really solve the issue.
Last week my PC was file transferring and came up with an error basically saving the destination drive wasn’t there.
This was my internal data drive (Seagate 1Tb Barracuda ST1000DM003) and I am in Manchester
With the drive still connected to the motherboard the system takes a good 10mins to get to desktop.
When it is removed my PC boot up in less than a minute.
2/10 times it can be seen as local drive G but cannot be accessed. I managed to see it in the management window as a RAW format drive (was NTFS).
I have had no luck with data recovery software as the drive is never seen/found.

manchesterI knocked my Seagate ST1000DM003 expansion over from upright to horizontal and it was on carpet so I cant understand why it has stopped working but it has. It’s not showing under file explorer but it shows under device manager with now yellow triangle. The computer is in Manchester and I am in Bury, is there a hard drive recovery clinic locally?

Why is bad sector/track remapping a limited process consuming a pool of spare sectors/tracks?
Why doesn’t the firmware/ software start to use the storage area on the disk to remap at the expense of file data lost? ie. let the linked lists grow until no useful free storage area is available, so, the disk capacity reduces over time. As the lists grow they can be extended to free areas on the disc. My Seagate Drive was dropped and now making clicking sound of death.
This is a Toshiba 1TB, external hard drive, few years old now.
Interested to know costs of fixing, potential success rate and how this is collected from me (live in Stockport, Greater Manchester) and how data is returned if successfully retrieved?

The USB jack has come off the main Seagate USB circuit; the pins on the jack have removed the copper from the circuit track, so makes it difficult to reconnect the USB jack. I am an apprentice who has a large sum of work documents on that USB stick, that I could really do with retrieving. I just wonder if this is a problem that you are aware of and can repair. Or whether you can retrieve the data? And how much it would cost?

Data Recovery Questions

Wednesday, May 29th, 2019

Below are several questions sent to a data recovery clinic in Northampton. Beeping and making sticking noise as described in your Web page.

Please can you quote to either repair or recover Data from my HDD External Hard Drive
Description of Problem not working it has beed dropped

The laptop and the applicable hard drive are old and have been unused since 2012. Back then, the hard drive became unaccessible, which caused me to replace the laptop (Macbook).
The issue why the hard drive became unaccessible was never discovered. So my question is if you can restore the files on this hard drive.

Northampton

I formatted by mistake from the camera, since then I have not more used the SD card. It is a 32 GB lexar SD card. It contains about 35-50 minutes of video interview plus some photos.

The harddrive in question is about two years old from a reputable company in Northamptonshire. My external harddrive wire was replaced as it was no longer connecting to the computer. From this moment on the harddrive would occasionally have errors appearing saying ‘unable to read disk’. Now the harddrive appears as corrupt and my IT team at work have tried to recover the data but have told me that it needs to be looked at by professionals. This has files on it that I would like to recover. Please can you contact me with details about how I might have this looked at?

1TB solid state drive from a Dell laptop. Will not boot but Dell diagnostics finds no hardware fault. Drive is not readable. Need too try to recover as much data as possible.

The hard drive broke for my Macbook Pro, took it into a data recovery store in Northampton who told me that the data was was recoverable as the ?pin had broken.

The connector between my usb cable and hard drive has broken off meaning that I can not connect the hard drive to my computer. I have files that I use for work as I am a teacher who moves classrooms so all my data I need is in this external hard drive. I need for it to be fixed so I can use it in work.

I have 2TB WD external hard drive which doesn’t work. It basically doesn’t connect to my laptop, it doesn’t get recognized.
Can I please get an estimate as to what is going to cost me to recover the data and how much time you need to do it

Data recovery using Easeus software

Tuesday, February 5th, 2019

I have a Seagate, 2 terabytes hard drive. I am a photographer. I was designing an album when the software i was using suddenly stopped reading files from the hard drive. The hard drive only shows up in ‘disk management’ as unallocated, non initialized. I have tried several options using Easeus recovery software. The problem however isn’t solved. I think it might be a hardware issue.
The hard drive had two partitions before the it failed.

Easeus data recoveryWe have already sent this drive off a couple of times before and I was given an explanation from the previous company which is:
The diagnostics suggest the drive has damaged heads.
There is no way for me to be 100% certain on what has been attempted before arriving with us but based on the fact the drive has clearly been opened (a cut made around the screw on the top lid) and the silver sticker has been moved from the headstack screw underneath I would make a fair guess that someone has already attempted to replace the heads. This is just a guess though based on the state of the drive when it arrived.
Is there anything that you can do in regards to this issue. You are our last and best option.
Is there anything i can do?

1tb Western Digital Green Drive. Stopped working, Tried all i can, opened it up carefully and cleaned contacts on PCB, no joy. The HDD contains mainly photos etc that i’d really like to get back if at all possible.

Western Digital My Passport PN/ WDBACX0010BBK-00
My hard drive seems to be spinning but an occasional noise is apparent. My PC makes the noise as if connected, but it doesn’t appear in My PC folder. Easeus software can’t detect it.

My laptop no longer boots up, and recovery options fail to work, so I am interested in finding if it is possible to recover files from the hard drive although this may be not working. I am mainly interested in photos but some other documents too. Are you able to give me an idea of how much this is likely to cost? In what format do you return the information?

I have a seagate m3 portable 1tb and after backing up some photos and videos on it today, it has stopped responding to the usb on my computer, it is making a slight beepping sound when removed and replugged into the port. i would just like to recover my data please email me only.

My pc has stopped working recently and I would like to recover some files from my hard drive.

Birmingham / Worcester Hard Drive Recoveries

Monday, January 7th, 2019

There’s a fairly good amount of hard drive recovery work available in the West Midlands. Covering the areas of Birmingham, Worcestershire and Tamworth, the call for data and file recovery services can be quite high.
The Arena is located right in the centre of Birmingham close to Broad Street and many businesses and I recently had an enquiry that went like this:

Broad Street BirminghamI have a WD passport and it will not connect to the laptop and will not recognise the hard drive as a USB. It just keeps whirring and beeping. I have looked online and tried to resolve myself but cant.
I think it is completely bust and I need to recover the data on the hard drive please. If you could send me a quote it would be much appreciated.
I live in Worcester so not far away from your Birmingham office.

I have a WD 2TB hdd whose controller is not working to the best of my knowledge.
The drive and the engine spins up perfectly although there is no recognition on the computer that it is connected.
Do you swap controllers ? please note that, it is also needed to replace the rom bios chip on the controller.
I’ll provide further information if requested – I’ve live near Tamworth, West Midlands but work on Broad Street in Birmingham.

My External WD 1T HDD is not working due to mechanical issue. It gives beep sound once connected and last for 30 second before the power down. It’s a personal HDD and I will like to know the price of recovery. Also, is it possible to drop it to one of your office as I don’t trust post.

Drive has started making knocking noise. iOmega drive with Seagate internal disk. Doesn’t appear in Windows explorer anymore, appears in Disk Manager as uninitialized. Full 1TB drive looking for recovery possibilities

WD My Book Data Recovery

Tuesday, October 16th, 2018

WD My BookI have a Western Digital MY-Book with a 3TB harddrive and recently had a data recovery service on it by Data Clinic in London, who I can recommend.

Windows could not detect it. Circuit board on the harddrive superhot.
2 faulty components detected on the card, and changed.
Now detectable in windows if harddrive is attaced directly to USB-port, but data not readable.(En-crypted?)
Not detectable if attaced through My Book encryption card.
So that card seems to be faulty to.
4060-705149-000 Rev P1 is that
circuit number (Have pictures)
Hard to find with that Rev.
If the card is avaliable, by you, then hopefully I can save some data from the disk?
I have a western digital hard disc, which fallen down and started making a clicking sound. I tried to fix it by myself but unfortunately, I make it worse, I think I scratch the platter. I hope you still can recover the data

My external My Book hard disk isn’t being read. It was dropped on the floor, and the best guess from the IT services of my university is that the disk spinning mechanism is broken. The light does come on when connected to the computers but the data isn’t accessible. Could you please let me know how much it would cost and how long it would take to recover the data from the disk?

I accidently dropped my WD drive and now makes bleeping noise, will not load but light shows so power to drive is working, I believe the reading heads have gone faulty.

I have a My Book WD external drive where I stored for years all my data on. Suddenly my Computers (apple) do not recognise the device. Checked the computers throughout. It is the USB-device. I think I need data recovery, I work as journalist and have ALL my data on this drive. pretty desperate.

Asus X550CA – XX768H, model no. ATHEROS/AR5B125. Laptop spent a while re-starting itself, and now doesn’t appear to be able to start (boot up) at all. I’m near Holborn in London and can get to the Data Clinic London office by getting of the Tube at the Bank station. I need spare part for wd my passport 500gbWDBKXH5000ABL-EESN

Nottingham Data Recovery

Wednesday, June 27th, 2018

Nottingham data recovery
WD MYCloud 4TB NAS knocked onto the floor. Now will not connect is making clicking sound. Unable to access any data.

I have mac book pro15, and I have deleted my hole system. So that there is no boot options and I have lost my valuable files in the hard drive.
I was trying to install Ubuntu system on an external hardesk, so when I reached where I have to install my system I have by mistake chosen the mac hard drive so that every thing are erase.

I was filming an event in Nottingham a few weeks back and I dropped my external 6TB drive. There is a lot of data on this drive I haven’t backed up and am in need of getting it back. I took it to Knowhow and they couldn’t fix it by plugin they recommend getting the disks taken out the drive and retrieving it that way. I want to shop around to see what’s available because theirs costs £350 and I don’t know if that’s a good price or not. Is this something you do? If so how much would it cost? The drive is a Seagate 6tb Barracuda.

Laptop Viao PSG won’t boot up, and i want to recover the files from it.

Deleted some text messages watts app from my Samsung galaxy while ago it’s important I retrieve them from one specific number can you help. Do you have a shop in Nottingham where I can get the data recovered?

2 Sundays ago my laptop fell off a table and wouldn’t switch on again. I had a plan with team know how in PC World who said that they would be able to recover my data and fix the hard drive. They replaced the hard drive but then told me that data recovery was unsuccessful. I’m currently waiting for my hard drive to be returned to me.
The error message which appeared on my computer originally was “default boot device missing or boot failed. Insert recovery media and hit any key. Then select boot manager to choose a new boot device or to boot recovery media.”. Do you think it’s possible to recover the data and if so how much would it cost?

I work at Nottingham University and have had a 64GB USB for less than a month and it has suddenly stopped working. It hasn’t been dropped, knocked or got wet. The light has stopped working overnight and doesn’t seem to be getting any power and I have tried it in three different laptops in all of the USB ports and none of them detect it. I have over 30GB’s of important information/ uni work/ photos that I would like to retrieve and was wondering if I could be sent an estimate and whether you think it may be retrievable?
The USB is a university one, so unfortunately I do not know the make.

Computer will not see my wd passport 500 gb,tried other computers as well,same issue, potentially it might hit be spinning as well, but I need to recover at least photos and videos from it.