Posts Tagged ‘data’

Help recovering hard drive data

Saturday, July 8th, 2017

I have an external hard drive, which seems to be TURN ON for roughly 3 seconds and then TURNS OFF immediately (spins down), whilst making a beeping noise. Addtionally, during those 3 seconds the disk is spinning.
(Note: the heads were originally stuck but are now free. Also, the controller board seems to be a bit burnt, as some of the gold lines look discoloured).
Please can you advise me on this? Is there a possibility that the control board is causing this problem and just needs to be replaced?

CCTV unit for data recoveryAnswer: Hi – your hard drive has a head fault – it’s not a controller board problem. A beeping hard drive indicates that it has a mechanical problem. To retrieve the data from it requires the attentions of a good data recovery specialist. On this blog we recommend several data recovery companies – try http://www.dataclinic.co.uk/ for further assistance.

Deleted Partitions
160gb hdd win7 deleted 3 partitions for clean install of win7 only to be told later there was 2 folders in the root of C. I’ve ran a few recovery programs read only but cant find the partition

Answer: If the data you need recovering has been overwritten by the clean install then your data has been lost for good – there’s no point running a data recovery program on it – it’s gone for good.

Hard drive spins then shuts down very quickly.
Need a price and a ETA on doing this job.
Drive: Seagate Baracuda XT.
S/N: 9WM7XHYM
P/N: 9GV168-036
fIRMWARE CC44
DATECODE: 12153
sITECODE: TK
WWN: 5000C5003F05EE38
CAPACITY 2TB

I have a 32GB Lexar 1000x CF card used in a Canon camera – the card is corrupted and I can’t view or transfer the photographs (RAW files) I have tried a few free recovery software, but none have helped. When I try and read it on my PC, it says it needs to format the disk. Is this something you can help me with? And, if so, how much would it cost?

We have received ccTV hard drive back from the police after a break in but we are unable to retrieve the data from q3 April 17 to 17th April 17. We are looking to get this data onto a disc so we can view it and understand how the breaking was carried out

Answer: Search the dataclinic.co.uk site (mentioned above) and find the CCTV data recovery section. They should be able to help.

HDD Issues

Tuesday, February 21st, 2017

We’ve seen a lot of HDD enquiries this month from people wish to retrieve their data from their dead devices. See what you think !

I have a Western Digital 3.5 inch
1TB SATA 64Mb Cache pc Internal drive. IT was dropped from table height and now doesnt boot up/ read.
Its about half full. Can you please give me a quote to recover the information and transfer it to a replacement drive which I will provide.

Laptop drive st1000lm024.
User claims drive knocked off table but did not hit the floor as it was attached by USB .
Drive now clicks several times then goes quite.
Drive not detected by pic.

Seagate FreeAgent GoFlex for Mac 1TB
Stopped working and has disk clicking.
Can power up and FreeAgent shows up on Mac OS via the devices windows pane.
Device has not been dropped.

I have a smartphone Samsung s6 edge which has just gone dead, does not charge or turn on and is unresponsive. I cannot get the phone to work at all. I relied on my phone for work purposes so have lost data and schedules and photos, contacts, apps etc. Are u able to help with this matter?

USB is not being recognised in laptop, it hasn’t got any physical damage. Nothing comes up when plugged in, tried multiple laptops.

Apple iMac 27 with Internal 3TB Drive Failed booting due to hard drive problems,
I have installed the OS on external drive to access my hard drive ( for my data)
I can access and browse it but can’t copy it as its very slow and then it stops itself.
2TB Important Data.
Can you help me? if yes what sort of costs are we looking at?

supoerblock corruptionMy desktop HDD has not been used for 3 years and now it goes wrong. It has SuSE 12.3 on it with ext4 filesystem without journals as long as I remember.
Windows does not see the device.
The BIOS of my laptop is recognizing it.
When I try to mount it from another Linux it says “superblock fail to load…“.
The boot partition is still working and loading the boot manager but cannot fully load the OS, it stop on
“Want me to fall back to /dev/disk/by-id/ata-ST31000340NS_9QJ5ZYKO-part3?
resume device /dev/disk/by-id/ata-ST31000340NS_9QJ5ZYKO-part2 not found (ignoring)
Waitnig for device /dev/root to appear……..Could not find /dev/root.”
and it goes in bootloop.
Never been damaged.

the computer do not recognize my hard drive. the light of the hard drive turns green but i could not see the drive on my pc. USB drive no longer working with an “IO error.” Computer doesn’t seem to be able to access the device. The computer is also unable to read the capacity of the device. I’m a teacher so a response via email or via phone after 3.30pm is the best way to contact.
Device is a Kingston DTSE9 8GB USB.

HDD’s Broken

Sunday, January 8th, 2017

I’ve received a large number of broken hard drives (HDD’s) lately and I sent them off to http://www.datlabsdatarecovery.co.uk/ to have the data recovered from them. I have a Seagate freeagent desktop external hard drive. This is suddenly longer recognised by desktop computer. I plugged it into my home laptop with same result. The Seagate box contains family photos and personal docs going back many years. I am hoping there’s a chance of retrieving these with your help? I live in Plymouth, Devon (120 miles from your Bristol office). Is this a problem?

I’m having trouble with a 2TB SATA external drive. The drive stopped working while attached to my computer. It is formatted MS-DOS. The drive spins up, but makes a quiet clicking noise. I’ve taken it from the enclosure and put it in another SATA enclosure and the same happens. I guess that means it’s a mechanical failure inside the drive, or on the board. It has some important data I would like to retrieve. Any chance you could give me a quote?

We have an MSA 2000 with two x 6 disk RAID5 volumes containing a number of VMware VMs. It is reporting multiple disk failures after a power cut.
We have a backup of the VMs via Backup Exec but the database is on a VM which is now unavailable because of the disk failures in the SAN.
We’re working on a workaround but as a plan b I wondered whether this is something you might be able to assist with.
We open for business again on 3rd Jan and must be fully operational.

Seagate external hardrive makes beeping noise and is not recognisable on my mac. Stopped working after I dropped it on the carpet from waist height. Power cable and transformer are working but hard drive doesn’t turn on so unable to access data. My EHD can’t connect to computer. Microsoft Help states possible malfunction. Done some research and could be down to overheating as the drive is stored inside a small drawer. Would appreciate if you could help me out.

I have a very old ibook G4 that will not start. Sometimes nothing happens when I switch it on but occasionally a blank blue screen will come on but nothing else happens.
I have photos on the machine that i would like to recover.
Can you estimate the cost of recovering photos from the laptop?

Questions about Broken Hard Drives

Friday, September 23rd, 2016

In this post we look at three example hard drive problems and give recommendations on identifying the problem and applying the solution to extract the data from the hard drive.

Is Hard Drive Repair Worth It ?
My external hard drive is clicking and not connecting to my macbook so I know it is broken, I do not want a data recovery if possible to avoid it as I’m just wanting the hard drive fixed. I am wondering if you’s fix external hard drives? Thank you.

It’s not really financially worth fixing a hard drive. As hard drives are so cheap to buy, it works out more expensive to fix them than it would be to buy a brand new one. So, if you don’t need to data recovering from your busted hard drive, just buy a new one instead. You’ll get a warranty with it too.

Hard Drive Not Being Found
I have a Seagate 1gb usb hard drive. The light is still lit up when connected to computer, I have brought a new lead just in case it was that, unfortunately it is not being found on any computer. What do I need to do to get the drive to work?

Buying a new lead was a good idea as sometimes that’s all the problem is. Now that you’ve done that and eliminated the lead it’s worth eliminating the external case. Remove the hard drive from the casing and hook it us directly to your computer using a USB to SATA cable. If that works then obviously the case is at fault. If the hard drive is still not being found then the conclusion is that there is a fault on the hard drive. There are some things you can do yourself to try and repaid your hard drive – go and take a look at the http://www.recover-deleted-data.co.uk/ web resource for some good tips of getting the information of off broken hard drives.

Getting the Data off a Packard Bell
I would like quote for the cost of recovering data off a Packard Bell Store & Save hard disk drive Model No H2D2U2 6948820100, particularly the family photos.

You don’t actually say what the failure with your hard drive actually is. Can you provide any more information ? In the above question I mention the Recover Deleted Data web resource – I recommend that you take a look at this site as well, you may be able to find what the problem is with you hard drive and read the advice on getting the data off of it too.