Posts Tagged ‘iphone’

iPhone Unavailable – Recovery of files needed

Thursday, February 16th, 2023

iPhone Unavailable
In January last year I locked myself out of my IPhone 12 Pro after a night of drinking. I took it to a recovery specialist in Edinburgh who managed to get it to the passcode screen but unfortunately I still could not remember the passcode and entered too many failed attempts again, prompting the phone to display “iPhone unavailable”. Since then, he has not been able to gain access to the phone whatsoever, but believes the data (more specifically the 20,000 photos I am trying to recover) remains within the phone. We have both been in contact with Apple numerous times who have advised there is no current known way around this. Is this something your team would be able to look at? I had run out of iCloud storage at the time I locked myself out of my phone which is why the photos hadn’t been uploaded.

iPhone Unavailable

iPhone Unavailable

iMac and iPhone water damaged data recovery requried

Tuesday, July 12th, 2022

2011 iMac Recovery
My 2011 iMac stopped being able to get passed the loading screen. I took it to a shop to repair and to try and restore the memory but they were unable to. They removed the Seagate internal harddrive and replaced it and recommended I take the original harddrive to a data recovery specialist. It’s a 1tb Seagate Barracuda 7000.12 harddrive. It has all my old photos and videos from the last 10 years and also more recently my finance information which I need in order to be able to file my taxes accurately, as well as other writing projects of mine.
I was wondering if you would be able to give a rough estimate of how much you think it would cost to recover? If you think it would be possible at all.

iphone xsDevice: iPhone XS
Issue: Liquid damage
I’d like to request a quote. Last weekend my iphone XS was severely water damaged. Made the mistake of plugging it in and using a hairdryer in hopes to dry it. Even since the phone stopped charging, combined with the screen flicking with vertical green bands. The phone hasn’t been able to turn on and is non-responsive apart from occasional “charge me logo”. I took to to iSmash and upon diagnosing it and changing the battery, screen and charging port, the iphone still hasn’t been turning on, only displaying an apple logo. They suspect its a logic board issue which they cannot do. The main reason to have the phone repaired is to recover my photos and messages that haven’t been backed up on iCloud. Hence, I’d like to hear your opinion on whether the best option is recovery data or repair. Thanks for your time. As for the way the data is recovered, it is by a backup? The most important data that I haven’t had backed up were photos, WhatsApp history and iMessage history

iPhone Recovery in Coventry

Monday, May 9th, 2022

iPhone Recovery in Coventry
It’s an iPhone X that was damaged by water in February while in Coventry. I have taken it to two mobile phones repair shop and they have all said the phone can’t be repaired. I had not backed up most of the data that I now need assistance to recover

Wet iPhone requires data recovery
Hi, my iphone 11pro took quite a big swim in salt water and is no longer functioning. I would love to get all the photos off of it, even if nothing else as the phone wasn’t backed up. What kind of price do you charge for data recovery please? Im also abroad at the moment so wouldn’t be able to send the phone in your Coventry data recovery location till the end of May, would this make the chances of data recovery slimmer?

Honor, iPhone and Lenovo Phone Data Recovery

Friday, May 15th, 2020

Due to the popularity of my previous phone data recovery post, here’s another lot of questions from people looking for help recovering the data from their broken phones, including iPhones, Samsung and Lenovo

Recover data from Honor 9 Lite

I forgot my password for my phone – honor 9 lite. The screen was broken anyway so i have brought a new phone now. However I would really like to either – get the phone unlocked so i can get my data / photos off it, or just get the photos off the phone. Can you guys help at all?

Phone Recovery in Kent

I smashed my Samsung Galaxy A10 a week ago while I was out and I was hoping you would be able to help me retrieve the photos that were on there, I am in Canterbury, Kent.
P.S. I tried connecting the phone to my computer via a USB but it hasn’t registered as having connected the device on my laptop. I live in Canterbury, Kent

I have several phones and tablets of different brands that you work with. I need my memories. Like photos of family,friends,kids etc. These phones date date back to 2008 I have kept up with in hopes to retrieve the photos lost.

Lenovo Phone Recovery

Phone is a Lenovo P2. Boots up. Then comes up with various messages – Unfortunately Lenovo Launcher has stopped , OK , Try to solve. Then if i if i click ok just just stops all applications. I just need all the pictures and Videos saved to an SD card. Not sure if this is possible.

I need text and other phone messages off a turned off phone. Also if I could have my previous logon to email accounts that I have forgotten. All pictures. My phone is stuck in a reboot and I cannot get on to access any of my data and my data is not backed up anywhere else. Can this be retrieved before I have to factory reset my phone?

iPhone 6 Data Recovery

iPhone 6 is showing no signs of life (dead from approx. 2 years now). Screen repair did not work so assuming that it is the internals that are broken. Is there any way for you to retrieve the data from the hard drive (mainly wanting the pictures) without being able to connect to a PC or trust a PC.

Different types of phone

Water damaged iPhone se. Need photos recovered. Was water damaged a year ago.

iPhone 6s- working fine and then it turned off ,CANNOT TURN ON. on apple logo

iPhone is locked due to numerous failed password logins, would like to recover photos.
Hard drive fell when placing on couch. Can connect to laptop but buzzing sound comes on when does so and cannot access drive. Was looking for quote to fix hard drive or recover data

My iphone 6s suddenly stopped working and wouldn’t turn back on recently. It’s memory had been full for a while, it hadn’t been able to back up on the iCloud since aug ‘18 and hadn’t been able to install upgrades due to lack of memory. I took the phone to a repair shop but was told they couldn’t recover the photos as they are encrypted by Apple. I don’t wish to restore the phone in order to get it working again as the photos I have lost are not stored anywhere else. I have no interest in repairing the phone I just want the photos back (about 1,000 or so.). Can you advise if you are able to retrieve these photos and if so how much it would cost.

Need data from Kazam, Moto G, Blackberry and iPhones

Thursday, January 25th, 2018

Recently we’ve received a large number of phone data recovery enquiries, some are reproduced below. Phone recovery can be a tricky thing, sometimes a factory reset will destroy any chance of recovering the data, but some experts like http://phone-recovery.pen.io/ can in some cases still rescue your information:

I would like a rough price for file recovery for a Samsung S3 which has suffered memory chip failure.

Model: android kazam tornado 348
Problem: camera roll has been deleted and can’t find a way to restore them. Did not physically delete them but they have been lost.

Kazam 348

I have an old, broken mobile phone that I would like to get data off, of most importance being any photos. Its a 2013 Moto G 4G mobile, 8GB Model XT1072. It got damaged two years ago when it was dropped while walking outside. The screem is very cracked with some glass chipping off altogether and to make matter worse the phone landed in water. I havent been able to switch it on ever since. When connected to any power source, the power light and screen switches on / off intermittently. There was no micro SD card, just the phone memory and SIM. I expect there is 200-300 photos on the phone which I would greaty appreciate back. Please feel free to give me a call further – after 10am – to discuss if this is something you could help with. If so, I live in London so could drop it off to your offices.

i have an iphone 6 who is stuck in recovery mode due to it having insufficient storage. whne i try turning on the phone it is the apple logo freezes on the screen an nothing happens. i have tried to install the new update for the iphone through itunes but it always fails the only solution is for me to restore my iphone which i do not wish to do as it will erase all my data and i do not want that to happen

I’d like to recover the data from my Google pixel phone, in particular my photos. The phone has been through the washing machine and having replaced some of the internals with new I can’t get it to charge or be recognised by my PC.

recover data from blackberry curveI’m wondering how far back you can recover texts from a blackberry 9360 curve, as I need certain texts for a lawsuit, also what’s your prices?
Thanks

My LG g5 went dead just befor new year it said phone corrupted and switched off and won’t turn back on it’s still under warranty from car phone warehouse they can repair the phone but will wipe all data off. I want to recover family photos and contact details can you help

I dropped my iphone 6 down the toilet and now it is water damaged so cannot switch on. I stupidly hadn’t backed up my data to icloud so only have an old itunes backup. I would really really like my whatsapp data back – is this possible? and what format do you guys recover it in? like will it be able to be integrated into my new phone??

Mortgage Broker Needs Data, Salford and Bury

Wednesday, August 9th, 2017

Question: I’ve used your services in the past and I would like to obtain a quote if possible. We are a well known mortgage brokers in Manchester [http://manchestermortgages.co.uk/] and we have a 500Gb SSD from a Lenovo laptop. The machine itself was wiped with the original factory settings. We had someone who was using this in February this year, we want to if possible recover the drive prior to the factory reset. Are you able to provide a quote on
1. Looking at the drive itself
2. Costs for recovery

Answer: Hi – yes we dealt with Manchester Mortgages in the past – glad to hear for you again. If you remember you also advised on buying our current property and sorted out a good mortgage deal for us so we were very pleased! Regarding your 500Gb Lenovo laptop, please can you bring it into our Manchester office and we’ll take a look and see what we can do.

salford quays picture

iPhone problems – Salford
Question: IPhone 6s was dropped into toilet. Fished out and dried superficially. It turned off but I mistakenly tried to power it on again and it flashed multicoloured. Several hours later, managed to submerge it in rice for 48 hours. Connected it to my Mac and the battery empty symbol displayed but screen subsequently went black. Tried charging via mains and screen started flashing but phone did not turn on. Later it did show the empty battery symbol again but still didn’t turn on. Plugged it into Mac one last time and it seemed the mac was reading it as it said the phone needed to be unlocked before it could be synched. There was no way to unlock it since the screen was black but I’m hopeful this means the data can be recovered somehow. I’d be very grateful for your help. I am based in Salford Quays.

Answer: Hi I was actually in Salford Quays the week before last working on a data recovery job on an iPhone. Water damage can be difficult to deal with on iPhones as the water corrodes the circuit board leading to multiple problems. If you can bring your phone in Bury I can take a look at it for you? I believe you are near to Manchester Mortgages? In the meantime you may find this article about how to dry out wet mobile phones useful: http://www.techadvisor.co.uk/how-to/mobile-phone/how-dry-out-iphone-fix-water-damaged-smartphone-watch-tracker-7-3515240/.

Need data off of water damaged phone

Saturday, July 29th, 2017

Phone was dropped in water and screen is all black but the phone does turn on but I have a picture passcode that I cant draw due to the screen not working. Have about 50 photos on there that I would really like to access. When plugged into a computer, the phone is recognised but cant access it due to the passcode lock!

liquid damage iphoneMy Iphone 7 is completely dead – won’t turn, respond, charge, reset etc. Slowly started breaking (lost service, then home button wouldn’t work, phone acting slowly, then turned off and died). I usually back everything up to I cloud but for the past 7 days I didn’t have access to wifi so the phone was not backed up. I was just wondering if there was any way that I’d be able to recover the photos from the past week at all? Obviously there is a past code on the phone which is unresponsive which may make it worse. Please let me know if this is possible.

Deleated ex messages recovered how much would I cost?

My I phone screen smashed and and is water damaged. I didn’t back up my I phone onto i cloud and since the screen is damaged I cant click on ‘trust the device’ in order to connect it to my computer to retrieve my files 🙁 . any solution? Note: Water damage is not covered by your Apple warranty and neither is data recovery – see https://support.apple.com/en-gb/HT204104. If you want the data you’ll need to find a phone recovery specialist like http://phone-recovery.pen.io/.

Water damaged iphone 6 need to get photos etc off it it wont turn back on or charge

I dropped of my I phone 6s to the Birmingham drop of point. The lady at reception said she couldn’t send my phone to you as she said she had not yet received the boxes for posting. So I was just wondering when my I phone shall arrive to you? Would it be possible for you to send me a confirmation email also regarding my phone?

My iPhone 5 is damaged beyond repair. There is an issue with the display which means when I connect to my laptop to recover my data I cannot see the screen to “trust” the laptop. I would like to know if it is possible to recover my notes, photos, contacts and whats app messages?

I have an iPhone 4s that is stuck in recovery mode and will not perform an update. It would not update prior to recovery mode because there was not enough storage space. The only option it is allowing is a restore. However, I have not backed up the iPhone in iTunes or iCloud for approx 2 years, therefore would like all my data, mainly photos recovered, so that I can restore and begin using the iPhone.