Posts Tagged ‘data’

Phone Data Recovery in Wales

Wednesday, April 22nd, 2020

Further to the previous phone data recovery near me blog post, I thought I’d write another one, seeing as the last one got a good amount of interest.

Nantgawr Data Recovery

We had a massive flood in our office in Nantgarw, Wales, we were flooded with two foot of water. As a result PC on floor soaked. Need data from drive that isn’t working. I can’t have access to my hard drive! it made a strange clik , i think that’s a physical issue with the hard drive. the reading head doesn’t seems to work properly

Cardiff data recovery phone

I old iPhone 4S stopped turning on about 18 months ago and I have audio files and photos on it that weren’t backed up externally. I would like to recover these if possible. I do not know why it stopped working as it is not externally damaged. I am a student in Cardiff needed to get the data on my phone back.

Phone recovery Swansea

This phone was dropped in water, then after a time when powered on it has a blank screen. If charged the charge light shows. If plugged in to a PC it is recognized in the Devices as SAMSUNG_Android, but not accessible. We live in Swansea can you recover the data? It’s an Honor S7 with water damage, doesn’t turn on

The phone (samsung galaxy s9) has been quite badly damaged (screen smashed and possibly water damaged). Is there any possibility that pictures can eb recovered from this device? It is unable to confirm if it turns on or not due to the screen damage.

A Wales beach

i have a water damaged samsung s5 neo, which is alive but has a black screen so I cant swao any data to my new phone. Can you quote me on extracting all the data on the phone? the notes, sms, etc
I have a Pixel XL that does not power on or charge and iSmash diagnostics said the battery and screen were good. I would like to recover the data from the internal UFS. I can bring it to Swansea or Cardiff, Wales. It will not turn on or charge bought new battery , however it turned on and off again

I have an iphone 6s and my storage was full. I have tried to delete my apps and it still has showed that its full. I have tried to delete my phones and everytime I press ”delete” my photos were showing again and I couldn’t delete anything. I have tried to turn it off and then back on but it went to recovery mode. I have tried to fix it in Wales with ITunes and update my software but nothing is working. I have tried so many other programs to fix it, unfortunately, it is still on recovery mode. Could you please tell me if you have ever faced such issues and can you actually recover all the photos and notes, cause that is what I actually want. If yes, how much does it cost and how long does it take?

Datlabs Hard Drive Recovery

Tuesday, February 4th, 2020

Datlabs data recovery logoI have a Seagate Backup Plus 5 TB external hardrive that stopped working, making a clicking /buzzing sound. The data on it isn’t critical but I would like toe recovery it if it’s not too expensive. I sent it to Datlabs hard drive recovery who got my data files back for me. Here are some other examples where they were able to retrieve the data.

We have been having problems with my laptop over heating. Recently my husband attempted to burn a disc unsuccessfully. The computer simply shut down and down we are not able to boot up. My IT colleague at work took a look at it, and he thinks it sounds like the platters are stuck. How much would I be looking at to get my data recovered? It is just general personal files and photographs.

Datlabs phone data recovery

In august my samsung phone just switched to emergency calls (whilst i was hospital) asking for a passward. All the passwords i know dont work my samsung account password and screen lock password and all other passwords. This phone has my babys first photos and my scan app bumpies which im desperate to recover, im not too bothered about anything else. Please can you help

I have an iPhone that has started and update but as there wasn’t enough space available to complete the update I have been told by the iPhone store the phone will need a restore resulting in loosing photos that are not saved to the iCloud. Are the photos able to be recovered. Can Datlabs recovery my photos?

Samsung S6. No power at all and not showing up when connected to PC. Took it to a Datlabs and they said there is an issue with the video/graphics element. It has a passcode to unlock it. Need to recover all data.

CCTV G-RAID Data Recovery and HP Spectre Laptop

Wednesday, January 8th, 2020

In this article we talk about data recovery from CCTV, a G-RAID thunderbolt, an HP Spectre laptop and a SATA hard drive that is not responding.

Retrieve footage from CCTV

cctv nvr recoveryI need to talk to you about a CCTV issue.
I tried to retrieve footage on my 16 channel NVR, which had a 1TB sata drive, which at the time recorded 8 IP cams. I found that I could go back to footage from 16th Oct.
I actually need footage of the 15th Oct.
Would the footage be irretrievable ? It is most likely overwritten but I’m hoping that maybe the NVR would start to overrwrite different parts of the HD and thus it there is a likelihood that it is retrievable?
The NVR is a cheap unbranded made in China 16 channel NVR.
It records in H.264.

No files on G-Raid Thunderbolt

G-Technology G-Raid Thunderbolt Drive is recognised, but you cannot see any files as it just keeps loading. The drive then starts to crash finder, which it continues doing until you unplug it. You sometimes might have to restart the mac to get it working normally. It sounds as if the disk inside the drive is trying to start spinning but cannot.

HP Spectre laptop – Boot device not found

This is the type of drive: https://www.memory4less.com/samsung-pm981-1tb-pci-express-3-0-x4-ssd-mz-vlb1t00
It’s in an HP Spectre Laptop.
After laptop said “Boot Device Not Found” I opened the laptop. The SSD is getting very very hot.

SATA hard drive whirring and buzzing

I work in IT and I have a Customer’s SATA Laptop Hard Drive that they require accessing (If Possible) I have removed the hard drive from the Laptop and have put it into an external Hard Drive Caddy and is just whirring and buzzing every few seconds. It isn’t being recognized by Explorer or by any file recovery software. Could you quote on a possible repair and recovery please?

Elephone and Xperia Phone Recovery Chiswick

Tuesday, November 19th, 2019

I have a mobile phone – Elephone P9000 Lite. Android 6.0 All the text messages were deleted about 18 months ago when the phone was replaced and sim removed so hasent been used since apart from browsing for a month. Can the text messages be restored and if so could you give an idea how much you would charge. I can bring the phone into your Chiswick data recovery centre.

A couple years ago I sent my hard drive off to be recovered but it was unsuccessful. I got a long and detailed report on why. I now have a new hard drive that I need the files retrieving from. Am I able to drop it off at your offices? I live close to Chiswick.
Also, do you have a ballpark price for hard drive recovery? I suspect it is a head crash issue as the hard drive clicks when turned on.

My external harddrive has stopped working. No light once connected to usb port. Have tried different ports and cables. The device is making a loud clicking sound when it is plugged in. Windows will not detect it.

Our Hard Drive has stopped working recently, and I am unable to access our data. I have tried removing the actual drive (it is external) and attaching that directly to our PC, but it isn’t recognised by it, making me think there is physical damage to it. Is there anything you can do to recover our data? We are located in Chiswick, London? If so, please could you give me an estimate for the price, and if we need to provide another HDD for you to save the recovered data on to?

Sony xperia xz2. Phone is completely dead. Unable to recover data from software. Need photos recovered. Can you please email with quote as don’t have working phone to receive calls at the moment.

Seagate data recovery in Birmingham

Monday, September 23rd, 2019

I’m in the Birmingham area and have a Seagate 2TB external hard drive that’s been fine for several years. However, when I plug it in now, the white light just flashes. If I go to eject the drive, the drive is listed to eject but it’s not listed or accessible in Windows Explorer. I need a data recovery service in Birmingham.

Data Clinic Birmingham is located at 11 St Paul’s Square, Birmingham B3 1RB – here’s a link to their data recovery Birmingham page, their location is also shown on the map below.

We have a Seagate Backup Plus Slim portable drive 1TB, Model: SRD00F. I have had the hard drive for little over a year, I pulled the USB 3.0 cable out of the hard drive and the bit it plugs into came out with it meaning I can’t use it anymore and I cannot retrieve any of my files from the hard drive. Is there any way I can either have the drive fixed or retrieve the data ? The hard drive has stopped working. We are near to Birmingham city centre and need the data taking off the hard drive and putting onto something else.

We also have a 3TB Seagate Expansion Desktop Drive Model SRD00F2, SN: NA4JKF5K , PN: 1D7AP3-500 3TB. (Out of warranty).

All was going well when the house fuse tripped out. I traced the fault back to the Seagate unit that had stopped working. The adapter that came with the unit looked and smelt burnt and had stopped working. I found an old lap top lead, plugged it into the unit but it just clicked. Did it again a week later and the unit didn’t click, but made a high pitch squeak and a smell of burning. Can you get the data off the unit and how much would it cost? I can deliver it to the Data Clinic data recovery centre in Birmingham B1 1BD

Data Recovery Birmingham and Manchester

Wednesday, July 31st, 2019

I work near your data recovery offices in Manchester and Birmingham and have a Seagate Barracuda 1 Terabyte hard disk with firmware: LC15. I bought this a few years ago and after some time is broke down.
The hard disk still runs however it is impossible to read any information from it. From the noise it creates I believe the reader or the reader head is broken but the disk itself may be in relatively good condition.
I have an exact same seagate barracude 1 terabyte disk i bought along with this one that still works. I would not mind using the reader of that disk on the broken one.
it technicianThe disk contains some extremely important information for me and it is vital that the information can be extracted (I am aware no-one can give me 100% guarantee). I also ask if it possible for me to be there in person as this recovery happens. ,
My hard drive has been damaged by water and it’s not working anymore. It was inside a Mac Book Pro 2012. It has been removed by a specialist in the Apple Store, but they don’t do recovery of it. I bought a case to try it in another laptop, but it doesn’t work. It’s a 256 Gb, not completely full.

When I plug in the USB the icon appears and it says it’s half full but when I open it it says ‘folder empty’. An IT technician in Bolton, Manchester at my workplace managed to recover some files however I am not really able to open them unless they are word documents (can’t open ppts and PDFs).

Laptop has recently been formatted and windows 10 installed replacing windows 7. There was data on a users profile Desktop, My Documents etc that was not backed up. Wondering if it would be possible to retrieve the data from the windows 7 profile.

2TB WD HD stopped mounting or powering up. Removed from case and booted in caddy but is asking to be initialized. I did run a recovery tool which picked up some data. Birmingham based, can you email me a hard drive recovery quote?

SSHD no longer functional. Essential data needed to be recovered in Manchester.

I own a western digital external drive ‘passport’ which was password protecged by me a year ago and now I am unble to access it as I forgot the password. Is there anything that can be done to retrieve the data?

My mother recently had her laptop fail after allowing a Windows 10 update.
We thought we had been making regular backups to a separate hard drive, but these don’t seem to have been working for a year or so.
We took the machine to a local company in Manchester, who diagnosed that they needed to completely reinstall Windows 10.
Now we can’t find any of the old files since 2016.
Is there any hope of finding a way to recover these files please? The computer is in Birmingham.

Seagate Data Recovery Manchester

Friday, June 28th, 2019

Recently my PC started running slow so I thought I would get more RAM (from 8Gb to 16Gb).
This didn’t really solve the issue.
Last week my PC was file transferring and came up with an error basically saving the destination drive wasn’t there.
This was my internal data drive (Seagate 1Tb Barracuda ST1000DM003) and I am in Manchester
With the drive still connected to the motherboard the system takes a good 10mins to get to desktop.
When it is removed my PC boot up in less than a minute.
2/10 times it can be seen as local drive G but cannot be accessed. I managed to see it in the management window as a RAW format drive (was NTFS).
I have had no luck with data recovery software as the drive is never seen/found.

manchesterI knocked my Seagate ST1000DM003 expansion over from upright to horizontal and it was on carpet so I cant understand why it has stopped working but it has. It’s not showing under file explorer but it shows under device manager with now yellow triangle. The computer is in Manchester and I am in Bury, is there a hard drive recovery clinic locally?

Why is bad sector/track remapping a limited process consuming a pool of spare sectors/tracks?
Why doesn’t the firmware/ software start to use the storage area on the disk to remap at the expense of file data lost? ie. let the linked lists grow until no useful free storage area is available, so, the disk capacity reduces over time. As the lists grow they can be extended to free areas on the disc. My Seagate Drive was dropped and now making clicking sound of death.
This is a Toshiba 1TB, external hard drive, few years old now.
Interested to know costs of fixing, potential success rate and how this is collected from me (live in Stockport, Greater Manchester) and how data is returned if successfully retrieved?

The USB jack has come off the main Seagate USB circuit; the pins on the jack have removed the copper from the circuit track, so makes it difficult to reconnect the USB jack. I am an apprentice who has a large sum of work documents on that USB stick, that I could really do with retrieving. I just wonder if this is a problem that you are aware of and can repair. Or whether you can retrieve the data? And how much it would cost?

Data Recovery Questions

Wednesday, May 29th, 2019

Below are several questions sent to a data recovery clinic in Northampton. Beeping and making sticking noise as described in your Web page.

Please can you quote to either repair or recover Data from my HDD External Hard Drive
Description of Problem not working it has beed dropped

The laptop and the applicable hard drive are old and have been unused since 2012. Back then, the hard drive became unaccessible, which caused me to replace the laptop (Macbook).
The issue why the hard drive became unaccessible was never discovered. So my question is if you can restore the files on this hard drive.

Northampton

I formatted by mistake from the camera, since then I have not more used the SD card. It is a 32 GB lexar SD card. It contains about 35-50 minutes of video interview plus some photos.

The harddrive in question is about two years old from a reputable company in Northamptonshire. My external harddrive wire was replaced as it was no longer connecting to the computer. From this moment on the harddrive would occasionally have errors appearing saying ‘unable to read disk’. Now the harddrive appears as corrupt and my IT team at work have tried to recover the data but have told me that it needs to be looked at by professionals. This has files on it that I would like to recover. Please can you contact me with details about how I might have this looked at?

1TB solid state drive from a Dell laptop. Will not boot but Dell diagnostics finds no hardware fault. Drive is not readable. Need too try to recover as much data as possible.

The hard drive broke for my Macbook Pro, took it into a data recovery store in Northampton who told me that the data was was recoverable as the ?pin had broken.

The connector between my usb cable and hard drive has broken off meaning that I can not connect the hard drive to my computer. I have files that I use for work as I am a teacher who moves classrooms so all my data I need is in this external hard drive. I need for it to be fixed so I can use it in work.

I have 2TB WD external hard drive which doesn’t work. It basically doesn’t connect to my laptop, it doesn’t get recognized.
Can I please get an estimate as to what is going to cost me to recover the data and how much time you need to do it

Data recovery using Easeus software

Tuesday, February 5th, 2019

I have a Seagate, 2 terabytes hard drive. I am a photographer. I was designing an album when the software i was using suddenly stopped reading files from the hard drive. The hard drive only shows up in ‘disk management’ as unallocated, non initialized. I have tried several options using Easeus recovery software. The problem however isn’t solved. I think it might be a hardware issue.
The hard drive had two partitions before the it failed.

Easeus data recoveryWe have already sent this drive off a couple of times before and I was given an explanation from the previous company which is:
The diagnostics suggest the drive has damaged heads.
There is no way for me to be 100% certain on what has been attempted before arriving with us but based on the fact the drive has clearly been opened (a cut made around the screw on the top lid) and the silver sticker has been moved from the headstack screw underneath I would make a fair guess that someone has already attempted to replace the heads. This is just a guess though based on the state of the drive when it arrived.
Is there anything that you can do in regards to this issue. You are our last and best option.
Is there anything i can do?

1tb Western Digital Green Drive. Stopped working, Tried all i can, opened it up carefully and cleaned contacts on PCB, no joy. The HDD contains mainly photos etc that i’d really like to get back if at all possible.

Western Digital My Passport PN/ WDBACX0010BBK-00
My hard drive seems to be spinning but an occasional noise is apparent. My PC makes the noise as if connected, but it doesn’t appear in My PC folder. Easeus software can’t detect it.

My laptop no longer boots up, and recovery options fail to work, so I am interested in finding if it is possible to recover files from the hard drive although this may be not working. I am mainly interested in photos but some other documents too. Are you able to give me an idea of how much this is likely to cost? In what format do you return the information?

I have a seagate m3 portable 1tb and after backing up some photos and videos on it today, it has stopped responding to the usb on my computer, it is making a slight beepping sound when removed and replugged into the port. i would just like to recover my data please email me only.

My pc has stopped working recently and I would like to recover some files from my hard drive.

Birmingham / Worcester Hard Drive Recoveries

Monday, January 7th, 2019

There’s a fairly good amount of hard drive recovery work available in the West Midlands. Covering the areas of Birmingham, Worcestershire and Tamworth, the call for data and file recovery services can be quite high.
The Arena is located right in the centre of Birmingham close to Broad Street and many businesses and I recently had an enquiry that went like this:

Broad Street BirminghamI have a WD passport and it will not connect to the laptop and will not recognise the hard drive as a USB. It just keeps whirring and beeping. I have looked online and tried to resolve myself but cant.
I think it is completely bust and I need to recover the data on the hard drive please. If you could send me a quote it would be much appreciated.
I live in Worcester so not far away from your Birmingham office.

I have a WD 2TB hdd whose controller is not working to the best of my knowledge.
The drive and the engine spins up perfectly although there is no recognition on the computer that it is connected.
Do you swap controllers ? please note that, it is also needed to replace the rom bios chip on the controller.
I’ll provide further information if requested – I’ve live near Tamworth, West Midlands but work on Broad Street in Birmingham.

My External WD 1T HDD is not working due to mechanical issue. It gives beep sound once connected and last for 30 second before the power down. It’s a personal HDD and I will like to know the price of recovery. Also, is it possible to drop it to one of your office as I don’t trust post.

Drive has started making knocking noise. iOmega drive with Seagate internal disk. Doesn’t appear in Windows explorer anymore, appears in Disk Manager as uninitialized. Full 1TB drive looking for recovery possibilities