Data recovery service in Manchester

Western Digital External Hard Drive, being partially recognised by a PC but getting the error “Disk inaccessible. IO error“, the disk also appears to be making a quiet ticking noise.

Lost files on Microsoft Surface Pro 4

I wanted to enquire whether you are able to extract files from very old PCs please? We have two old PCs running Windows 2000 and would just like to have all of the files on the hard drives transferred to a USB stick so that we can dispose of the computers.

Lost Photo/Video files that are of great importance on Macbook, think they’ve potentially been deleted, how much does it cost to recover?

I have a samsung harddrive that has been dropped and no longer works. I am in urgent need to recover the photos and videos as they are the only copies of my sons entire life that i have.

Western Digital Passport. Unable to access file, due to connection issue

My Seagate 1TB hard drive is no longer being picked up by my Macbook. I also tried it on a PC. The hard drive powers up, lights come on but then there is loud clicking sounds for roughly 10 seconds and then silence.

I recently deleted the camera collection file on my One Plus 3T and would very much like to recover all the photos (as it contained all photos since february!!) there should be just over 1000 photos and they have not been backed up because I am an imbecile

The USB Hard Drive in question is my father’s and is probably approx 5 years old
He had used the drive as his main or back up drive for his photos, unfortunately his iMac had some kind of issue and when resolved it had be refreshed, so this drive may or may not have been connected during these issues
When the drive is connected (I’ve not tried 4 different machines, Mac and PC) the drive appears in the directory (Freecom device). I can also right click and see ‘get info’ which tells me there is approx 100 GB of data on the 250 GB).
However, I can’t fidn any way to see any contents in the drive, it is always completely empty, no files or folders

I have an external hard drive that used to be a MacBook drive that’s had some damage to the USB connector. The actual drive itself seems to be okay, I just can’t access anything because of the USB.

Vodafone Smart Ultra 6. Need data recovering from Internal storage chip. Motherboard is dead/not able to power on. verified by a phone engineer.
Is it possible for you to recover data.
Advised when I called in this evening “Elliot” would know if it’s possible to recover it.

If you use certain Western Digital products be careful when upgrading to Apple’s Mavericks software (OSX 10.9)

Do you use Western Digital’s Drive Manager, RAID Manager or SmartWare software products? If you do, don’t upgrade to Apple OSX 10.9 Mavericks.

Western Digital have issued a warning to it’s customers after they experienced data loss issues when upgrading their Mac’s to the new OSX 10.9 Mavericks software which comes as a free upgrade.

The issue concerns how Mavericks interacts with specific WD data management software. Often the interaction is catastrophic and cause all user data to be lost. A statement from Western Digital said: ‘We want to make you aware of new reports of Western Digital and other external HDD products experiencing data loss when updating to Apple’s OS X Mavericks (10.9)…WD is urgently investigating these reports and the possible connection to the WD Drive Manager, WD Raid Manager and WD SmartWare software applications.‘

Western Digital advise all users of it’s external hard drives not to upgrade to OS X Mavericks yet. For users who have already done so they advise uninstalling all copies of WD Raid Manager, WD Drive Manager and WD SmartWare – all of which WD has removed from its site to avoid fresh installations, and then perform a system reboot the system to avoid data loss.

If you’ve lost data due to the Maverick’s OS update and need it recovered we recommend you choose a reputable data recovery company to retrieve your information.

Compact, elegant, and small enough to fit in your hand, WD’s My Passport Ultra is a portable USB3 hard-drive that is available in several various colours.

Western Digital include three utility applications using the My Passport Ultra:

1. WD Security lets you to really secure the drive’s content with a password. The protection feature supports strong encryption, and once you decide on a password, the drive’s data is utterly inaccessible in the event you forget the password.

2. Smartware is a backup program allowing you to back up your files either always in the background while you work or in accordance with a timetable of the wish. Smartware is intelligent enough to back up only those files which have changed since the copy, which saves time. You may select to back up special files or folders, or let the software reproduce entire groups of files, for example all of your pictures, music and movies. The program colourful images that visual depict just how much space is being used by diverse kinds of files, including files and jpgs.
Were you aware? – In place of backing up files to the My Passport Extremely, Smartware can back up files to your Dropbox account. If you wish these can subsequently be backed up to the Passport Extremely.

3. WD Drive Utilities comprises a housekeeping suite that includes characteristics that allow you to really check in the drive’s status, its features, run a SMART position report, as well as reformat the drive.