Data recovery service in Manchester

Last week I was contacted by the owner of a Hitachi 80GB hard drive. Unfortunately the hard drive platters have become scratched and they wanted to know if the files were recoverable from the hard drive:

Model IC35L090AVV207-0
Doesn’t function when connected to new computer. Like a quote to have the HD functioning again.

I gave it to a data recovery company located in Northampton and unfortunately they have said that they could not recover the data due to the media damage on the disk platters and that they weren’t able to image from the disk platters. They said they had been scratched.

Here’s another hard drive that has been sent to a data recovery company:

1tb Seagate Model: ST1000DM003
inspection carried out by KrollOntrack
Phisical damange Pass
Liquid contamination Pass
Power up test Pass
Electronica inspection Fail
Media integrity Fail

My hard drive suddenly stop getting recognised on my window 10. The flash is flashing but when I plug it into the computer it will not appear on the screen .It’s not recognizing. could you please tell me how to recover the pictures and video from the disk or what could cause this problem.

When I plug my hard drive into my computer it shows up on my desktop, but when I click on it I cannot access the files within it. Have tried from more than one computer and have got the same problem. Someone suggest that the platters of the hard drive were scratched and that recovering the data would not be possible.

My HDD won’t read or appear on a PC. Power is working to it but it seems like an interface issue. I live in Chiswick – is it possible to come in to the Chiswick branch and discuss options?

We have two drives that require recovery. One is a 80Gb Hitachi, its just not detected, no power not sound when plugged in. The second is a Seagate drive thats been dropped and is making a clicking noise. It is making a beeping rhythmic sound and does not get registered when plugged in.

Clicking sound when turned on. LED light does flash but does not show folders on any computer. Scratched hard drive is recognised by the computer however, just fails to show folders.

Hard drive beeps
I’ve turned my PC on this morning along with my 2TB Seagate Barracuda external hard drive to find that it was powering on for about 5 seconds, made a short beeping noise and then powered down. I’ve tried in different USB ports but still the same problem. I opened Disk Management and it saw the disk but it was showing a Partition of about 3GB, that was it. It then came up with a Cyclic Redundancy Check error. At the moment I am absolutely devastated as this housed about 8 years worth of photo’s/music and other extremely important files. Schoolboy error on my part not having a backup.

Seagate 2 TB external hard drive is not being detected and gives a beep sound when plugged on.

I have a Seagate external hardrive (Plus Ultra Slim 2 TB USB 3.0 Portable 2.5 inch). It’s suddenly stopped connecting to my mac and makes a beeping sound when plugged in. There is no super essential data on there but If it could be repaired and I could retrieve the data that would be great. What’s the cost of repairing this? Is it possible to come into your dataclinic in Hackney

Barracuda clicks
My Seagate Barracude 2000 Gb HDD (model: ST2000DM001) started to make clicking sounds. Initially it was booting correctly but before I copied all the files, it stopped working. I couldn’t boot my computer with this disk connected so I had to unplug it (I have dual boot PC).

The hard drive was in use when it was hit. It’s a seagate 1TB hard drive. A ticking noise started after it was hit and so I turned off the MacBook. It can no longer be seen by the MacBook.

Seagate ST1000LM014 1EJ164-038 FW:DEMA WU (100535602 M) 1000gb 2.5″ Sata PCB sshd. drive cand start and can hear short sound all the time. looks like motor is unable to start. adout 500gb data to recover

I have a 80 gb desktop hdd which has just stoped working and will not boot or show in bios it started ticking a few weeks b4 but then it did not tick for a week then did not turn on after that

I have a small Seagate NAS (1 terabyte) that was bumped over and fell onto the desk when I was changing computers. It basically got it’s reader arm locked up. So the data needs to be recovered. It really probably doesn’t contain all that much data, but some of my work stuff, and personal family photos I don’t want to lose, as well as old financial data.

What advice do you tell someone whose hard drive is not working or is no longer recognised? My advice would be to get them to contact a data recovery company. Which data recovery company? Well my advice would be to read this blog as I do make several suggestions. Below are some questions I’ve received about data recovery.

I have an OCZ Vertex 2 that’s been working fine for 6 years (Win 10 connected to desktop with Gigabyte mobo). Having properly powered down my PC yesterday, upon booting this morning the SSD is not identified during BIOS loading.
I tried resetting CMOS; cycling the drive with power cable only; etc. but to no avail. Green led on the drive is lit solid (not red). I saw your note re Vertex 2 – has any solution been identified since then? Is it possible to move the memory chips onto another circuit board? I’d hate to lose years of precious data.

I have a Seagate ST1500DM003 external HDD, and doesn’t work. Maybe it burned the engine. I have a many more photos on this HDD. Can you help me recover the data?

Drive was working fine yesterday. no bumps or knocks to it. no damage. drive cannot now be seen by laptop os. sometimes seems to be working properly then not. no os on this drive as being used as a slave unit..
Can you provide an approx cost – only some dats is important – music files and various other >doc/Excel documents

WD HDD drive fails to boot. Had it removed and replaced, need the data from it. Is no longer starting up. I need to recover my files and save them elsewhere.

I was hoping I could have a WD Elements external hard drive (WDBU6Y0020BBK-01) assessed to see if any data could be recovered from it. It stopped working a couple of years ago and it has taken me a while to get round to sorting it out.
If I recall correctly the drive would not power up when plugged in but it did not appear on my computer. It may possibly have been an issue with the port on the drive being slightly loose. As it is usb powered it would often disconnect and reconnect it quick succession as a result. I am obviously no expert but I have been told it could potentially be a corruption issue caused over time by the cable being physically loose.
Would it be possible to have this looked at and what would be cost of assessment and the likely cost of repair (if it is repairable)?

WD Hard drive makes a clicking noise and not recognised by Windows. Have had this problem for the last couple of years. Was on the verge of giving up but today, file explorer opened for 5 seconds showing the contents of the drive. Are you able to help recover the data?

Readers of this data recovery blog will be familiar with all the different type of hard drive faults we report on. Below are some of the latest and I have no hesitation in recommending Data Clinic as the UK’s data recovery company of choice. Hard drive or phone fault, these are the people I recommend.

I have an external hard drive that was dropped onto the floor and is now defective.
It turns on and then clicks and buzzes. Another company tried to fix it to no avail but hopefully you have better technology. I’ve been recommended I try

iPhone Recovery (Data)
I drove off with my iPhone 5c on the roof of my car and it was run over by another car on the road. It was inside a leather wallet case and evidently, it was run over while lying flat. The phone itself is intact, but the screen is smashed, the home button destroyed and it will not charge or be recognised by my computer.
Due to a series of unfortunate circumstances, I do not have any back ups of the phone for the last 15 months and I am looking to recover the live photos and videos from the device as they contain memories of my young child. This recovery is my primary goal, any extra data recovered would be a bonus.

Hard Drive Recoveries

The USB drive was in a back pack together with a Western Digital one, which works fine.
The drive powers on and I can hear the disk spin up. Then the drive starts to make a ticking noise and powers down.
the LED is continiously on and then starts to flash. Ultimately the OS crashes due to the disk being attached.
This is a Segate – Backup Plus Portable Drive
Model: SRD00F1
PN: 1K9AP1-502 1 TB
SN: NA7NWTCE
I’m located in Birmingham.
Can you provide me with a quote for recovering the data and possible repair?

I dropped my hard drive 1TB and my computer is unable to read the contents of it.

Unable to turn on HP Pavilion G6 laptop PC (running Windows 10). Ran system diagnostics from F10 as it starts up. Results are a HDD “Short DST Check” failure. What are my options?

I have dropped my external hard drive on the floor and it cannot be read by the computer any longer. The hard drive makes a loud whirring noise when connected to the computer and there are some files that I would like to recover from it.

I’m having a problem with my portable hard drive which is WD My Passport. Due it’s full I think as according to disk utility on my Macbook Pro. My macbook pro is working great as new from nearly one year ago. When I plugged the passport drive via usb, I can feel the passport is spinning as like it’s working but not appearing up on desktop. I’ve tried to use first aid on the passport via Disk Utility and it said failed. I don’t know why its failed. I think it was because last time when I use the passport was when I transferred the large file of video editing into passport drive. When I plugged the passport on next use, thats how its started a problem as not appearing up on desktop as I’ve struggled and tried to find a way to make the passport to be mount on desktop to get access to the files on hard drive.
Also it is possible for you to email back to me instead of phone call? It is because I’m deaf so email is the best way for to communicate.

Suspected controller board failure on a WD1002fbys manufactured oct 2010

It is a drive with a separate base unit. There is power to the base but the drive does not respond. I have tried a different drive on the first base (all OK)and the faulty drive on a different base. All to no avail

Nokia C101 Phone wont turn on problem with power switch or battery terminal perhaps. Java 64 mg. I need to retrieve text messages. Can you help

My Sony Vaio laptop turns on saying the hard disk/drive was not detected. I do not know why as last time I used it worked perfectly fine. Please get in touch asap via email. I am free on Monday 31st so I can drop it then.

I have an iPhone that is stuck on the Apple logo and won’t reboot or enter recovery mode so as to allow recovery of files. It is an iPhone 4S. I live in Switzerland. Do you offer a service whereby I could send the unit to you (Fedex) for you to do a diagnostic test? If so, could you send me a list of prices, or at least the price for a diagnostic test.
In this case, I’d be seeking to recover the photo files and the voice memorandum file in the iPhone dictaphone utility.

A seagate external hard drive is not responding when connected. Need to recover the data in the hard drive. Could you please give me a quote for this service. I am based in London.

About 27gb of photos and videos lost, from Europe trip between April and June 2016, stored on microsd card within Motorola G3 phone. Event occurrence in end June: Dropped the Android phone from bedside table height while connected for charging, and connected to wifi, onto soft carpeted floor. Microsd card malfunction possibly due to potential unseen/unaccepted Android system update, possibly initiated by being connected to wifi after a long time, or by the drop with charge (causing a potential short circuit).

I have a Toshiba External hard drive which doesn’t seem to be working, it turns on but doesn’t boot properly or appear on my computer. I’ve tried different power cables and USB cables but they don’t work. It usually makes a fast clicking noise and the light on the front turns blue but it’s staying red and not making the noise any more. Any ideas what’s happened? I haven’t dropped it or.moved it at all it just suddenly started doing his.

Samsung HD103SJ rev.02.roo
Clicking noise, spins up then shuts down. not detected in system bios.

Compact, elegant, and small enough to fit in your hand, WD’s My Passport Ultra is a portable USB3 hard-drive that is available in several various colours.

Western Digital include three utility applications using the My Passport Ultra:

1. WD Security lets you to really secure the drive’s content with a password. The protection feature supports strong encryption, and once you decide on a password, the drive’s data is utterly inaccessible in the event you forget the password.

2. Smartware is a backup program allowing you to back up your files either always in the background while you work or in accordance with a timetable of the wish. Smartware is intelligent enough to back up only those files which have changed since the copy, which saves time. You may select to back up special files or folders, or let the software reproduce entire groups of files, for example all of your pictures, music and movies. The program colourful images that visual depict just how much space is being used by diverse kinds of files, including files and jpgs.
Were you aware? – In place of backing up files to the My Passport Extremely, Smartware can back up files to your Dropbox account. If you wish these can subsequently be backed up to the Passport Extremely.

3. WD Drive Utilities comprises a housekeeping suite that includes characteristics that allow you to really check in the drive’s status, its features, run a SMART position report, as well as reformat the drive.