Posts Tagged ‘phone’

Datlabs Hard Drive Recovery

Tuesday, February 4th, 2020

Datlabs data recovery logoI have a Seagate Backup Plus 5 TB external hardrive that stopped working, making a clicking /buzzing sound. The data on it isn’t critical but I would like toe recovery it if it’s not too expensive. I sent it to Datlabs hard drive recovery who got my data files back for me. Here are some other examples where they were able to retrieve the data.

We have been having problems with my laptop over heating. Recently my husband attempted to burn a disc unsuccessfully. The computer simply shut down and down we are not able to boot up. My IT colleague at work took a look at it, and he thinks it sounds like the platters are stuck. How much would I be looking at to get my data recovered? It is just general personal files and photographs.

Datlabs phone data recovery

In august my samsung phone just switched to emergency calls (whilst i was hospital) asking for a passward. All the passwords i know dont work my samsung account password and screen lock password and all other passwords. This phone has my babys first photos and my scan app bumpies which im desperate to recover, im not too bothered about anything else. Please can you help

I have an iPhone that has started and update but as there wasn’t enough space available to complete the update I have been told by the iPhone store the phone will need a restore resulting in loosing photos that are not saved to the iCloud. Are the photos able to be recovered. Can Datlabs recovery my photos?

Samsung S6. No power at all and not showing up when connected to PC. Took it to a Datlabs and they said there is an issue with the video/graphics element. It has a passcode to unlock it. Need to recover all data.

Retrieve files from Phones with Smashed Screens

Tuesday, October 22nd, 2019

A smashed encrophone

I have accidentally damaged my encrophone which has left me with a broken and smashed screen that I am unable to use. I haven’t backed up any of my photos, videos, contacts etc so I would really like to try retrieve all my files if I can before I try to get my phone repaired. The phone somehow seems to be working except the screen as the phone still rings and the notification light goes off. I’m really hoping someone can help me get all my stuff back off the phone. I have tried via USB and been unsuccessful as unable to type my phone’s password in due to the damaged screen.

Iphone 6s data recovery. Phone water damaged unable to turn on. The screen is also damaged – how can i retrieve the files?

My phone was dropped in water and it’s not switching on. It has a smashed screen and Google drive hasn’t saved all my photos. Looking to retrieve precious photos

I have just come across your site when I was researching as I have an encrophone that accidentally got washed and tumble dried. This was some years ago and had been advised that my data could not be retrieved so I have had to leave it. Its was the photos that I wanted as I have photos of my daughter on there. I thought there was an sd card but there wasn’t.
From what I have read I thought it would be worth contacting you to ask if it would be possible to retrieve any photos etc successfully?

Completely broken Samsung s8. Submerged in water for hours. Wondering if there’s any hope of recovery for the Notes in the phone. Phones screen is completely broken and unresponsive

Lost text messages on HTC and Galaxy

Sunday, April 8th, 2018

What are the most valuable items of data on a mobile phone? For the owners of HTC M8 and Samsung Galaxy S7 phones, the answer seems to be lost text messages. Here are two examples:

recovering deleted and lost text messagesAbout 3 weeks ago I lost some text messages from my mobile phone (HTC M8). I don’t recall deleting it, perhaps I did without knowing. I never backup my data. I’m only interested in lost data of one contact that’s all.
Please let me know if you able to help?
I live close to Data Clinic’s Lombard St centre in London I’m happy to take there if someone wants to have a look at my device. I also have the data stored on a broken hard drive so I’ll bring that in too and hopefully you can get the data off of it.

I have got an old, broken galaxy s7 edge that has some photos and text messages on it that I would really like to retrieve, problem is that the phone is bricked, the screen is broken, the battery is dead (as in not chargeable dead), the charging/data port is broken, the list goes on. I’m just hoping to get my old photos back, and would like a quote if thats okay. Just a heads up, I probably won’t be able to answer a call back in business hours just due to my job (having seen the button that says request call back) so if you could pop me an email to the address provided instead, that would be brilliant.

When attempting to retrieve text messages from phone’s the still turn on the best way forward is to try a software extraction process. This can be done by downloading some software from the internet that will do the job for you. However, if your phone no longer turns on then you’ll need to get the assistance of a phone data recovery company to help you. These companies are able to read the text message data from the memory chips on your phone, even if it no longer switches on.

Often in legal cases it’s necessary to extract messages and data from phone where those messages have been lost or deleted, a data recovery company who are also experts in extracting text messages (whether deleted or not) are Data Clinic – you can read their phone data recovery services page here 1 and their phone data extraction (investigative forensics services) page here 2.

Hard Drive Issues and a Phone Problem

Friday, November 25th, 2016

I have issues with 2 drives. Segate external plug in, started clicking and now wont boot up. Second drive cable connection is very loose and i cant get that to boot up either. My external hard drive does not display data when connected to laptop.

Seagate hard driveIt’s data recovery from a Laptop, ASUS G551TW-CN080H-16GB. It’s a logical failure, rather than a physical drive problem.
The Laptop developed a problem with the power where it would not hold a charge and ran until it had no power left. As it was under warranty it was sent back to ASUS for repair. However they replaced the mainboard and recovered the operating system without backing up the files on the laptop, or reinstating the file index/table.

The laptop came with the hard drive partitioned as; C drive – for system files, D drive – for file storage, E drive – for file storage. The hard drive wasn’t replaced when the laptop was sent away for repair, and came back with the same partition configuration as above.
The hard drive is a 1 TB HDD / 7200rpm – SATA 6 Gb/s.

The files I want to recover were mostly on the D drive, with some on the E. The most important file types are video and photo, .avi, mp4, mts, mov, and jpg.
Data recovery software has been run on the machine once, and a lot of the photo’s and some of the video’s recovered. There are still a lot of video files which were not recovered.

I made a factory data reset on my Sony smartphone, and all my photos and contacts have been deleted.