Posts Tagged ‘phone’

Lost text messages on HTC and Galaxy

Sunday, April 8th, 2018

What are the most valuable items of data on a mobile phone? For the owners of HTC M8 and Samsung Galaxy S7 phones, the answer seems to be lost text messages. Here are two examples:

recovering deleted and lost text messagesAbout 3 weeks ago I lost some text messages from my mobile phone (HTC M8). I don’t recall deleting it, perhaps I did without knowing. I never backup my data. I’m only interested in lost data of one contact that’s all.
Please let me know if you able to help?
I live close to Data Clinic’s Lombard St centre in London I’m happy to take there if someone wants to have a look at my device. I also have the data stored on a broken hard drive so I’ll bring that in too and hopefully you can get the data off of it.

I have got an old, broken galaxy s7 edge that has some photos and text messages on it that I would really like to retrieve, problem is that the phone is bricked, the screen is broken, the battery is dead (as in not chargeable dead), the charging/data port is broken, the list goes on. I’m just hoping to get my old photos back, and would like a quote if thats okay. Just a heads up, I probably won’t be able to answer a call back in business hours just due to my job (having seen the button that says request call back) so if you could pop me an email to the address provided instead, that would be brilliant.

When attempting to retrieve text messages from phone’s the still turn on the best way forward is to try a software extraction process. This can be done by downloading some software from the internet that will do the job for you. However, if your phone no longer turns on then you’ll need to get the assistance of a phone data recovery company to help you. These companies are able to read the text message data from the memory chips on your phone, even if it no longer switches on.

Often in legal cases it’s necessary to extract messages and data from phone where those messages have been lost or deleted, a data recovery company who are also experts in extracting text messages (whether deleted or not) are Data Clinic – you can read their phone data recovery services page here 1 and their phone data extraction (investigative forensics services) page here 2.

Hard Drive Issues and a Phone Problem

Friday, November 25th, 2016

I have issues with 2 drives. Segate external plug in, started clicking and now wont boot up. Second drive cable connection is very loose and i cant get that to boot up either. My external hard drive does not display data when connected to laptop.

Seagate hard driveIt’s data recovery from a Laptop, ASUS G551TW-CN080H-16GB. It’s a logical failure, rather than a physical drive problem.
The Laptop developed a problem with the power where it would not hold a charge and ran until it had no power left. As it was under warranty it was sent back to ASUS for repair. However they replaced the mainboard and recovered the operating system without backing up the files on the laptop, or reinstating the file index/table.

The laptop came with the hard drive partitioned as; C drive – for system files, D drive – for file storage, E drive – for file storage. The hard drive wasn’t replaced when the laptop was sent away for repair, and came back with the same partition configuration as above.
The hard drive is a 1 TB HDD / 7200rpm – SATA 6 Gb/s.

The files I want to recover were mostly on the D drive, with some on the E. The most important file types are video and photo, .avi, mp4, mts, mov, and jpg.
Data recovery software has been run on the machine once, and a lot of the photo’s and some of the video’s recovered. There are still a lot of video files which were not recovered.

I made a factory data reset on my Sony smartphone, and all my photos and contacts have been deleted.