Posts Tagged ‘belfast’

Data Recovery in Belfast and Glasgow

Friday, January 15th, 2021

In this post we asked Data Clinic’s hard drive operations in Belfast and Glasgow to tell us about some of their recent enquiries.

MacBook Broke Down

Open hard drive for data recoveryMy MacBook Pro (15 inch and 2011 model) broke down and is not booting properly anymore. I went to a verified Apple Repair store in Glasgow last year and they told me that there are issues with the graphic card and it’s a very common problem with the MacBook Pro model from 2011. He ensured me that all my files can be saved though as the hard drive seems to be fine.
I would like to check with you if you could help me save all my files on the broken laptop. Could you please provide me more details (time frame, costs etc) on the option below?
– You transfer all my files to another hard drive
If there any options/solutions available, please let me know.
On another note, my first priority is to save all my files. If it’s the case that after I handover my current laptop to you and your team can’t recover/save my files, will you still charge me for the service?

Hard Drive Freezes

Though my hardrive appears when connected to my laptop, it freezes when trying to open it/access any files and multiple attempts at using disk utility has failed to fix the issue. I believe the problem is multiple bad sectors as the hardrive continually causes programs on my laptop to freeze and thus I have to remove the drive without ejecting, likely causing further bad sectors. I’ve tried downloading software to extract the files from the drive but it is so corrupted that it just causes my laptop to freeze. I was wondering if there was any way to retrieve my data and if this is solvable.

Spilt wine on laptop now not working

I’ve poured some wine on my laptop 3 weeks ago and went to Apple in Belfast who checked the connection and connector are a bit damaged but the rest are all fine. I just need to take out all the folders from my laptop to transfer to my hard drive, please, they are so important. I am looking for a rough idea how much it may cost to retrieve up to 32GB data from a 2013 iMac 16/10 pin solid state drive. The drive does appear to be functioning but it is imperative that we get the data off it before attempting to repair the installation/update that appears to have gone wrong.

Data Recovery Belfast

Wednesday, June 10th, 2020

I wonder if you can help me – I wanting a data recovery specialist in Belfast that can recover the files from my hard drive. Here’s what has happened:

Bought a new 2TB WD external harddrive a few months back, and it’s been fine until the other day where I decided to copy over a terrabyte of music program files (properllerhead Reason) from a Seagate NTFS harddrive to it. The transfer started fine, and was going to take 6 hours, so I left it alone. Then at some point I had to move the Macbook Pro, so carefully did so with the harddrives sat on top of it so they weren’t moved unncessarily. I will mention that I’ve had some issues with the Segate drive, but as you’ll see from what I’m going to tell you it seems unlikely that it has caused the problem itself. Anyone, hours later when I figured the transfer would be complete I see an error message along the lines of ‘such and such a file couldn’t be copied because of a read error’. So the transfer was cancelled. All the files before that one had copied.


Now I try to look at my WD hardrdrives contents and weird things start happening – I can’t access or open files, even though they are listed. I try to unmount the disk – it won’t. I check and shut all apps and programs that might be using it, to no avail (including shutting some hidden processes in activity monitor). It still won’t eject. I turn my mac off and on again. Now the harddisk shows up, but folders are greyed out, and I can’t even open them. Checking the ‘my info’ data on the drive shows that it’s full of all my data still…but for some reason something odd is going on with the drive. I also then notice a strange sound coming from the drive, that was not there before this happened. A regular ‘blip’ type sound – not a click, but a sharp, quick buzz sound, at regular though fairly spaced intervals every few seconds – i.e not quick clicking, or buzzing. It blips intermittently like this for a while as it trys and mostly fails to read data (some files open, and can be copied…but most can’t). Then the sound eventually stops, as if the drive gave up. It’s mounted, I can see the data, but 90% of it shows an error message (-36) when I try and copy it to back it up. This is hugely important data to me, as a Belfast musician – this is all my work for months. I never expected to get a problem with such a new harddrive, so haven’t backed up what I’d saved to it for the last three months. Which is a lot of stuff.

Just to reiterate – it mounts, slowly, makes an intermittent blip sound for a minute or two, then stops. The data shows up (although oddly not all the time – sometimes folders are missing), but is largely inaccessible. I managed to start a copy of a large amount of the data I consider the most important to another drive, but the ‘time remaining’ seemed ridiculous, as if the drive is now massively slow, and within a minute or two I got the ‘read error’ message that meant the transfer stopped. Checking the destination folder, a few files had successfully copied. I have zero idea what’s going on here. There’s a chance I may have dropped the drive last week, but I can’t quite recall. I do seem to remember that happening, but can’t quite recall. It would of only been a minor knock.

Like I said, this is hugely important data to me. And it would seem like it’s all there, but there appears to be a physical problem with the disk. Looking online, maybe a stuck head. But it’s strange how it can sometimes read the data, but not copy it or open all of it. I can bring the hard drive to you, I believe you are located in Belfast?

Ireland Data Recovery

Thursday, June 8th, 2017

Data recovery services in Ireland are not widespread. UK companies like Data Clinic will provide a decent service, although you’ll have to send your equipment to the UK mainland to have the information retrieved.

A map of Northern and Southern Ireland

I am currently living in Ireland. I would like to ask you some questions for fixing my iPhone 5 I can’t turn it back on. There are a lot of precious photos and movies of my family on the phone, and I hadn’t backed them up yet. I really want to recover the data but I don’t know if it’s possible. Would you be so kind as to assist me with my problem? I’ve included the technical detail regarding my iPhone.
Status of the trouble
2.1. Basic information
Unit type: iPhone 5 (32GB) *Japanese model
iOS version: iOS 6.1.4 or 7 (not sure)
Storage space: 1.0-1.2 GB (probably)
– Pictures: around 22 GB
Mobile phone carrier: Softbank (Japanese company)
The sequence of events
May 2016; The power can’t turn on. (The iPhone did not show anything.)
June 2016; The Apple showed only apple logo, but did not start. I tried to update iOS (Firmware and OS) but I failed to update it. It maybe because of insufficient storage. Japanese data recovering company suggested that there are no hardware defects. The Apple logo sometimes on, sometimes off. I tried to update several types of iOS (iOS 9.3.2-5 and iOS10) again, but I failed to update it.
February 2017; The iPhone did not show the Apple logo.
1) Is it possible to repair the iPhone5 and recover the data under these circumstances?
2) If yes, what kind of approaches will you use to do it, and how much does it cost to recover the iPhone?
3) In case you try to fix the iPhone, are there any risks where in to the trouble could worsen such as data destruction?
4) If you cannot fix the iPhone, do you know any companies which may be able to repair it?
Special concern
As this data is very important for my family, I really want to avoid negative impact, such as losing the data. If you have any further questions regarding my email, please don’t hesitate to ask me.

Not detecting the external drive – making a click sound continously – anywhere in Northern Ireland (eg Belfast) that can help? I am unable to get to Dublin.

I have an external hard drive a Samsung 3m portable 1TB. About two months ago it failed and i sent it away for a data recovery. I know the drive was almost full but the previous data recovery company was only able to recover about 200GB of data. I was given the drive back but my PC still don’t recognise it. After reading your reviews i am wondering if you can recover more. It does have adult material (pics and videos) on the hard drive is something i like to disclose just in case its something you don’t recover. The company said it may had a power surge.

I have an iPhone where the camera roll has been wiped (approx 600) photos deleted and then the deleted photos section also cleared.
Are you able to recover the photos from my holiday in Ireland?

My Samsung Galaxy Ace 3 has stopped working. I’ve tried various things to get access to the data (mainly the photographs) on the phone, including taking it to the Samsung shop in Dublin. They diagnosed it as a hardware fault. I’m due a new phone so I didn’t follow-up with a repair from them as this would have involved losing the data. I’m not worried about what happens to this phone or getting it repaired, just more about the options for getting the data from it. Is this something you could help with? What would the likely cost of this be?