Data recovery service in Manchester

Below are several questions sent to a data recovery clinic in Northampton. Beeping and making sticking noise as described in your Web page.

Please can you quote to either repair or recover Data from my HDD External Hard Drive
Description of Problem not working it has beed dropped

The laptop and the applicable hard drive are old and have been unused since 2012. Back then, the hard drive became unaccessible, which caused me to replace the laptop (Macbook).
The issue why the hard drive became unaccessible was never discovered. So my question is if you can restore the files on this hard drive.

I formatted by mistake from the camera, since then I have not more used the SD card. It is a 32 GB lexar SD card. It contains about 35-50 minutes of video interview plus some photos.

The harddrive in question is about two years old from a reputable company in Northamptonshire. My external harddrive wire was replaced as it was no longer connecting to the computer. From this moment on the harddrive would occasionally have errors appearing saying ‘unable to read disk’. Now the harddrive appears as corrupt and my IT team at work have tried to recover the data but have told me that it needs to be looked at by professionals. This has files on it that I would like to recover. Please can you contact me with details about how I might have this looked at?

1TB solid state drive from a Dell laptop. Will not boot but Dell diagnostics finds no hardware fault. Drive is not readable. Need too try to recover as much data as possible.

The hard drive broke for my Macbook Pro, took it into a data recovery store in Northampton who told me that the data was was recoverable as the ?pin had broken.

The connector between my usb cable and hard drive has broken off meaning that I can not connect the hard drive to my computer. I have files that I use for work as I am a teacher who moves classrooms so all my data I need is in this external hard drive. I need for it to be fixed so I can use it in work.

I have 2TB WD external hard drive which doesn’t work. It basically doesn’t connect to my laptop, it doesn’t get recognized.
Can I please get an estimate as to what is going to cost me to recover the data and how much time you need to do it

I live in Birmingham and have a WD Passport made in 2007. I’m looking for a data recovery company local to Birmingham.
It does not show in my computer.
The drive is recognised by windows device manager but shows as ‘not initialised‘.
It is not recognised in partition software such as MiniTool and EaseUS.
Mechanically it seems fine; the light is on, it seems to be humming.

Whilst using my Seagate portable hard drive it began to make a ‘clicking’ sound. On trying to save my document the drive was no longer visible on ‘my pc’. Our IT team have looked at it but are unable to retrieve any data using their limited resources. They tell me that the hard drive is not initialising. I would be grateful if you could let me know if this is something you could help with. I am in Birmingham and looking to have the data on the hard drive forensically examined – I require the data to be investigated.

Above: Map location for Data Clinic Birmingham, data recovery company.

How much it cost to recover data from an Apple disk drive which crashed and no longer initialises? It’s mainly data or word files?

Western digital external hard drive not initialised.
Plugged it in, files started disappearing in front of my eyes…..
Could I get a ball park quote of how much recovery may cost?

I dropped my 2TB slim seagate external hard drive from about 1m onto wooden floor.
It now won’t connect or read and it makes a clicking sound.
The data is highly important to me, so obviously I need the data and files recovering.

A Samsung M3 600gb external hard drive that makes a few beeps when is connected, stops and then doesn’t seem to be spinning. I’m looking for a data recovery service in Birmingham.

PC at work and school not reading portable drive…light not coming on. IT technician in Birmingham at school says it is ‘dead’. Can anything be retrieved. 7 years of school work on it.

I have Samsung HD103SI 3.5″ HDD with dead head and I would like to know how much would it cost to get that head replaced with working one

Hardrive beeps and sounds like it is struggling to spin and initialise when plugged into laptop – also not recognised mounting on any laptop or larger macs – have tried multiple leads etc

In this article we look at various facets of Apple Mac data recovery – particularly from hard drives. We recommend that if you are wanting to use a data recovery service to retrieve your Apple Mac files then you find a suitable data clinic recovery centre. These are available in Liverpool, London or Manchester.

Since an update to my Macbook OSX (to high sierra) the external drive is not being recognised by the Macbook. It used to be recognised by other macs running a previous operating system but now it is not being read by any mac. It is partitioned to exFat and Mac OS Journal. I have ran terminal commands and checked my system report but it doesn’t show in either nor in recovery mode or safe mode. I am based in Liverpool but the laptop is located in London. Do you have a Mac data recovery clinic in either Liverpool or London?

A local data recovery technician at home had looked at my Mac hard drive. He has taken it apart. This is what he said:
“Unfortunately the coatings that the information is stored on is scraped off in several areas from the disk and the heads that read info are also damaged so its therefore impossible to retrieve anything unfortunately.”
Is there anything you can do to rescue the files from the Mac hard drive? I am a school principal at a Manchester clinic and years of data and work is stored in this drive.

I have a Seagate 1tb external drive. it was working and then suddenly stopped showing on My Computer. It would click two or three time then stop. It took the Mac hard drive to several PC shops – in London, Liverpool and Manchester. All 3 recommended the data clinic recovery company on Lombard Street London. i took the drive to them and they returned it saying there is platter damage and that it is unrecoverable. what i need is a second opinion and im still hopeful some of my data is available. i have pictures and a report from them. all he has returned is the inner drive casing so there is no power plug or usb port.
my question is does this sound like something unfixable or is it something you could look at.

My little one poured some water on my Apple Macbook Air laptop. I did a short and long DST test and they both failed (I have the error code as well). Tried to connect the hard disk to the computer but was not able to open it using Apple Mac data clinic recovery software. I would like to save any data that can be saved from the hard drive.

Hard drive will not mount in disc utility, (mac) disc utility will not repair the disc and has advised formatting. due to the fairly old and cheap nature of the hard drive im not sure wether its damage to the internal bits or the usb interface/cable etc. Ive ordered a new hard drive and any data recovered from the old drive can be put on the new one. When is the best time to bring in the drives to be sorted out?

I have a Seagate External Hard drive (500GB, S/N: 2GHKB6S6 and P/N: 9SF2A2-500) which I dropped onto the floor now the hard drive won’t show up on disk utility on my Mac. Currently it is not registering when inserting it into the computer. The Hard Drive contains pictures which I would like to recover.
I have already sent it to KrollOntrack who were unable to recover any data. When returning the hard drive, KrollOntrack sent me the following information:
We have now completed the recovery attempt on your Hard Drive. Although we spent a long time trying to bypass the failures that had occurred, unfortunately this time we were unable to recover any data from the drive, thus the drive has been deemed unrecoverable by our engineers. The Hard Drive was suffering from Internal Mechanical Failure (problems with the internal mechanical components) and Severe Physical Media Damage (physical damage to the platters where data is stored) and although trying exhaustive techniques to bypass this, we have not been successful.
I understand some companies have different techniques to recover data, so please let me know if you think you will have better luck recovering the data?

Cyclic Redundancy Check – London
I have a 1TB western digital passport portable hard drive. I was adding some files to the hard drive when all of a sudden it stopped copying and said ‘data cyclic error redundancy check‘. I cannot access any of the files as it is not being read. I am abroad at the moment. I will be flying in to London on the 19th of January and leaving again on 2nd February. What will the cost of data recovery be and can it be done in the time period allocated.

I have a Seagate, 2 terabytes hard drive. I am a photographer. I was designing an album when the software i was using suddenly stopped reading files from the hard drive. The hard drive only shows up in ‘disk management’ as unallocated, non initialized. I have tried several options using Easeus recovery software. The problem however isn’t solved. I think it might be a hardware issue.
The hard drive had two partitions before the it failed.

We have already sent this drive off a couple of times before and I was given an explanation from the previous company which is:
The diagnostics suggest the drive has damaged heads.
There is no way for me to be 100% certain on what has been attempted before arriving with us but based on the fact the drive has clearly been opened (a cut made around the screw on the top lid) and the silver sticker has been moved from the headstack screw underneath I would make a fair guess that someone has already attempted to replace the heads. This is just a guess though based on the state of the drive when it arrived.
Is there anything that you can do in regards to this issue. You are our last and best option.
Is there anything i can do?

1tb Western Digital Green Drive. Stopped working, Tried all i can, opened it up carefully and cleaned contacts on PCB, no joy. The HDD contains mainly photos etc that i’d really like to get back if at all possible.

Western Digital My Passport PN/ WDBACX0010BBK-00
My hard drive seems to be spinning but an occasional noise is apparent. My PC makes the noise as if connected, but it doesn’t appear in My PC folder. Easeus software can’t detect it.

My laptop no longer boots up, and recovery options fail to work, so I am interested in finding if it is possible to recover files from the hard drive although this may be not working. I am mainly interested in photos but some other documents too. Are you able to give me an idea of how much this is likely to cost? In what format do you return the information?

I have a seagate m3 portable 1tb and after backing up some photos and videos on it today, it has stopped responding to the usb on my computer, it is making a slight beepping sound when removed and replugged into the port. i would just like to recover my data please email me only.

My pc has stopped working recently and I would like to recover some files from my hard drive.

There’s a fairly good amount of hard drive recovery work available in the West Midlands. Covering the areas of Birmingham, Worcestershire and Tamworth, the call for data and file recovery services can be quite high.
The Arena is located right in the centre of Birmingham close to Broad Street and many businesses and I recently had an enquiry that went like this:

I have a WD passport and it will not connect to the laptop and will not recognise the hard drive as a USB. It just keeps whirring and beeping. I have looked online and tried to resolve myself but cant.
I think it is completely bust and I need to recover the data on the hard drive please. If you could send me a quote it would be much appreciated.
I live in Worcester so not far away from your Birmingham office.

I have a WD 2TB hdd whose controller is not working to the best of my knowledge.
The drive and the engine spins up perfectly although there is no recognition on the computer that it is connected.
Do you swap controllers ? please note that, it is also needed to replace the rom bios chip on the controller.
I’ll provide further information if requested – I’ve live near Tamworth, West Midlands but work on Broad Street in Birmingham.

My External WD 1T HDD is not working due to mechanical issue. It gives beep sound once connected and last for 30 second before the power down. It’s a personal HDD and I will like to know the price of recovery. Also, is it possible to drop it to one of your office as I don’t trust post.

Drive has started making knocking noise. iOmega drive with Seagate internal disk. Doesn’t appear in Windows explorer anymore, appears in Disk Manager as uninitialized. Full 1TB drive looking for recovery possibilities

I have a Western Digital MY-Book with a 3TB harddrive and recently had a data recovery service on it by Data Clinic in London, who I can recommend.

Windows could not detect it. Circuit board on the harddrive superhot.
2 faulty components detected on the card, and changed.
Now detectable in windows if harddrive is attaced directly to USB-port, but data not readable.(En-crypted?)
Not detectable if attaced through My Book encryption card.
So that card seems to be faulty to.
4060-705149-000 Rev P1 is that
circuit number (Have pictures)
Hard to find with that Rev.
If the card is avaliable, by you, then hopefully I can save some data from the disk?
I have a western digital hard disc, which fallen down and started making a clicking sound. I tried to fix it by myself but unfortunately, I make it worse, I think I scratch the platter. I hope you still can recover the data

My external My Book hard disk isn’t being read. It was dropped on the floor, and the best guess from the IT services of my university is that the disk spinning mechanism is broken. The light does come on when connected to the computers but the data isn’t accessible. Could you please let me know how much it would cost and how long it would take to recover the data from the disk?

I accidently dropped my WD drive and now makes bleeping noise, will not load but light shows so power to drive is working, I believe the reading heads have gone faulty.

I have a My Book WD external drive where I stored for years all my data on. Suddenly my Computers (apple) do not recognise the device. Checked the computers throughout. It is the USB-device. I think I need data recovery, I work as journalist and have ALL my data on this drive. pretty desperate.

Asus X550CA – XX768H, model no. ATHEROS/AR5B125. Laptop spent a while re-starting itself, and now doesn’t appear to be able to start (boot up) at all. I’m near Holborn in London and can get to the Data Clinic London office by getting of the Tube at the Bank station. I need spare part for wd my passport 500gbWDBKXH5000ABL-EESN

WD MYCloud 4TB NAS knocked onto the floor. Now will not connect is making clicking sound. Unable to access any data.

I have mac book pro15, and I have deleted my hole system. So that there is no boot options and I have lost my valuable files in the hard drive.
I was trying to install Ubuntu system on an external hardesk, so when I reached where I have to install my system I have by mistake chosen the mac hard drive so that every thing are erase.

I was filming an event in Nottingham a few weeks back and I dropped my external 6TB drive. There is a lot of data on this drive I haven’t backed up and am in need of getting it back. I took it to Knowhow and they couldn’t fix it by plugin they recommend getting the disks taken out the drive and retrieving it that way. I want to shop around to see what’s available because theirs costs £350 and I don’t know if that’s a good price or not. Is this something you do? If so how much would it cost? The drive is a Seagate 6tb Barracuda.

Laptop Viao PSG won’t boot up, and i want to recover the files from it.

Deleted some text messages watts app from my Samsung galaxy while ago it’s important I retrieve them from one specific number can you help. Do you have a shop in Nottingham where I can get the data recovered?

2 Sundays ago my laptop fell off a table and wouldn’t switch on again. I had a plan with team know how in PC World who said that they would be able to recover my data and fix the hard drive. They replaced the hard drive but then told me that data recovery was unsuccessful. I’m currently waiting for my hard drive to be returned to me.
The error message which appeared on my computer originally was “default boot device missing or boot failed. Insert recovery media and hit any key. Then select boot manager to choose a new boot device or to boot recovery media.”. Do you think it’s possible to recover the data and if so how much would it cost?

I work at Nottingham University and have had a 64GB USB for less than a month and it has suddenly stopped working. It hasn’t been dropped, knocked or got wet. The light has stopped working overnight and doesn’t seem to be getting any power and I have tried it in three different laptops in all of the USB ports and none of them detect it. I have over 30GB’s of important information/ uni work/ photos that I would like to retrieve and was wondering if I could be sent an estimate and whether you think it may be retrievable?
The USB is a university one, so unfortunately I do not know the make.

Computer will not see my wd passport 500 gb,tried other computers as well,same issue, potentially it might hit be spinning as well, but I need to recover at least photos and videos from it.

Toshiba Satellite Pro C850–1HD
Can’t F2 or F8 laptop on startup. Get windows login, then circle of dots, then blank screen. Windows 7 operating system total failure. Hence need to recover hard disc data. It appears that the input on my Seagate hard drive has melted, and the machine is unable to read the disk. Any chance of recovery?

Also my WD My Passport has stopped working and it makes approximately three beeping noises and then it doesn’t show up for me to gain access to any of the folders and files. It shows a message’ device descriptor failed request’ and I would like to get it fixed It’s a 1tb external hard drive is not recognised by computer. Suspected hardware failure – clicking noise. Believe drive was dropped. Please can you provide estimate for recovery please – photos and videos.

I have a transcend 2TB external drive which has a broken arm and needs the plattens removed and installed in a replacement to extract the data. We have managed to get 8GB from it but it has in excess of 750GB.

Moto G Phone Recovery
My mum’s Moto G phone has water damage, it still shows some signs of life but is essentially unusable and won’t maintain connection if plugged into a pc.
We want to try and recover all her photos and numbers stored on the phone.

In a previous post I provided a very useful link for data recovery services on Moto G mobile phones – you can find it here: http://24hourcomputerrepairs.com/datarecovery-kazam-curve-motog/.

As a post graduate at Newcastle University my Seagate Hard drive fell on the floor.
When powered the drive clicks and spins down.
My organisation Computer Service in Newcastle has opened the drive within clean lab for internal examination.
Diagnosis is that failing read/write heads prevents access to data
There is possible damage on media surface area causing mechanical and logical read/write operation to fail.
Partition tables unreadable due to read/write failure.
My organisation CSD could not access to data due to damaged read/write head and has not capacity to repair.
The hard drive is not full (approx. half of total capacity is occupied).
It contains very important research data (not backed up).

I dropped my Seagate hard drive and it can no longer be recognised when plugged into my laptop or desktop computer. The blue light is still flashing but the hard drive is now making a continuous ‘beeping’ noise. I believe that the needle is jammed and does not allow the disk to spin anymore.

82 gb IBM 3.5 PATA internal drive that is not recognised when i use a caddy pata / sata adaptor on my pnew pc. It feels like its spinnging up but it is not recognised in storage management or seen in my computer. I would like a quote to know how much to recover the 3 folders of data on this drive. I live in Jesmond, just outside Newcastle.

My 2011 MacBook Pro 17” hard drive failed. Also the motherboard died. The local Apple store said the motherboard can’t be fixed. But also they can not recover the data on the hard drive. I’m not an expert here, but apparently the needle has flipped up to prevent damage to actual hard drive disk.
So I have the hard drive removed but he can not recover the data, and recommend to contact a data recovery service.

I have two external hard drives. One is broken and makes a rattling sound. (brand:integral). The other comes on with a light but does not connect to my laptop. (brand:Toshiba). I was just wondering whether you are able to retrieve the photos and documents etc from them and if so how much that would cost.

My laptop was smashed and my harddisk got bent and as a result I can’t access my files, please may I know if it can be fix there in the UK, I can send the drive via DHL or come down my self to the UK thanks. I work for Newcastle Sciences.