Archive for December, 2017

Data recovery from scratched platters

Saturday, December 30th, 2017

Last week I was contacted by the owner of a Hitachi 80GB hard drive. Unfortunately the hard drive platters have become scratched and they wanted to know if the files were recoverable from the hard drive:

Model IC35L090AVV207-0
Doesn’t function when connected to new computer. Like a quote to have the HD functioning again.

I gave it to a data recovery company located in Northampton and unfortunately they have said that they could not recover the data due to the media damage on the disk platters and that they weren’t able to image from the disk platters. They said they had been scratched.

Here’s another hard drive that has been sent to a data recovery company:

1tb Seagate Model: ST1000DM003
inspection carried out by KrollOntrack
Phisical damange Pass
Liquid contamination Pass
Power up test Pass
Electronica inspection Fail
Media integrity Fail

My hard drive suddenly stop getting recognised on my window 10. The flash is flashing but when I plug it into the computer it will not appear on the screen .It’s not recognizing. could you please tell me how to recover the pictures and video from the disk or what could cause this problem.

Scratched hard drive platter

When I plug my hard drive into my computer it shows up on my desktop, but when I click on it I cannot access the files within it. Have tried from more than one computer and have got the same problem. Someone suggest that the platters of the hard drive were scratched and that recovering the data would not be possible.

My HDD won’t read or appear on a PC. Power is working to it but it seems like an interface issue. I live in Chiswick – is it possible to come in to the Chiswick branch and discuss options?

We have two drives that require recovery. One is a 80Gb Hitachi, its just not detected, no power not sound when plugged in. The second is a Seagate drive thats been dropped and is making a clicking noise. It is making a beeping rhythmic sound and does not get registered when plugged in.

Clicking sound when turned on. LED light does flash but does not show folders on any computer. Scratched hard drive is recognised by the computer however, just fails to show folders.

Recovering files from a Mac

Friday, December 15th, 2017

Using Disk Utility is a good way of recovering your files from a dodgy Mac hard drive. As basic types of data recovery go, Disk Utility is OK, but anything more complex and you’ll need a data recovery company. These posts are courtesy of such a company, thank you Recover Deleted Data.

Disk Utility

Old WD Mybook not working
I have an old 500GB WD Mybook, one that still has to connect to an external power supply and is connected to USB via Firewire. The hard drive is never moved and has been working as expected in the last few years. Recently, after not being used for about a year, it powers on but the connection via laptop(s) does not pick up the external drive. I purchased another Firewire cable but no luck here. There is no sound coming out from the drive which is unexpected. I believe it is a simple case of the connection between the SATA drive being loose/broken and I just need this drive connected to another external USB drive, and the data transferred. There will be no need to fix the WD 500GB drive and happy for you to keep and re-sell it if you like. The hard drive will not turn on any more. The model is a Western Digital MyBook (Essential Edition 1TB USB 2.0) External Hard Drive.

Old Iomega drive makes clicking sound
I’ve had Iomega 500gb external hard drive for about 4 years and just recently when I connected it back on all I hear is some clicking sound. I have tried doing the basic by opening and resetting the reader back in its position however to me it sounds more like the drive to me. I need to recover the deleted photos and the videos of my kids which is more precious to me and my partner.

The hard drive beeps when first powered on. The driver will not be recognised by the computer. The make of the external drive is WD and the files are deleted.

Received file disk error upon restart after downloading OS X High Sierra on MacBook Pro 2012 model. Apple store suggested a damaged disk and advised a reformat.

Note: With all the above examples, you may first like to attempt running Disk Utility before contacting a data recovery service to recover your data.