Archive for November, 2016

Hard Drive Issues and a Phone Problem

Friday, November 25th, 2016

I have issues with 2 drives. Segate external plug in, started clicking and now wont boot up. Second drive cable connection is very loose and i cant get that to boot up either. My external hard drive does not display data when connected to laptop.

Seagate hard driveIt’s data recovery from a Laptop, ASUS G551TW-CN080H-16GB. It’s a logical failure, rather than a physical drive problem.
The Laptop developed a problem with the power where it would not hold a charge and ran until it had no power left. As it was under warranty it was sent back to ASUS for repair. However they replaced the mainboard and recovered the operating system without backing up the files on the laptop, or reinstating the file index/table.

The laptop came with the hard drive partitioned as; C drive – for system files, D drive – for file storage, E drive – for file storage. The hard drive wasn’t replaced when the laptop was sent away for repair, and came back with the same partition configuration as above.
The hard drive is a 1 TB HDD / 7200rpm – SATA 6 Gb/s.

The files I want to recover were mostly on the D drive, with some on the E. The most important file types are video and photo, .avi, mp4, mts, mov, and jpg.
Data recovery software has been run on the machine once, and a lot of the photo’s and some of the video’s recovered. There are still a lot of video files which were not recovered.

I made a factory data reset on my Sony smartphone, and all my photos and contacts have been deleted.

London Data Recovery

Monday, November 21st, 2016

Here’s a question that came into us asking about the services of hard drive specialists Data Clinic Ltd. It sounds to us like the folks at this diy data recovery site may be able to help too, but if you want to use Data Clinic, their London address is on Lombard Street – EC3V 9LJ

Hello i’m a student living in London.
- I have a Seagate 1tb external hard drive which broke on the 12th of November.
– The light on my hard drive does not turn on.
– The hard drive isn’t recognized so therefore I can not access my files.
– When I connect it to my computer through usb it clicks for about 40 seconds and stops making any noise altogether.
-There isn’t a huge amount on the hard drive but it is of great value to me.
I am a student and I am working full time. I really am on a budget. I would like to think that this is a small job for ‘dataclinic’. If you could quote me the probable price and recovery time, that would be great.

wd blueAnd another quote question too:
I am looking for donor drive WD10SPCX (or just heads), do you have any? How much does is cost?

Our advice is to stay away from buying hard drives of the same model for data recovery purposes unless you are sure you know what you are doing. If fixing a busted hard drive by buying the same model and swapping the control board was all you had to do there wouldn’t be data recovery companies. So be careful as you’ll be wasting a lot of money.

The costs of data recovery can vary considerably depending on the type of drive – don’t forget there are SSD’s as well as HDD’s now!, and the fault with it – data problems, unresponsive drives, dead drives, noisy ‘clicking’ drives are all different faults that are fixed differently and varying in cost.

Computing Problems – November 2016

Tuesday, November 8th, 2016

My Sony Vaio laptop turns on saying the hard disk/drive was not detected. I do not know why as last time I used it worked perfectly fine. Please get in touch asap via email. I am free on Monday 31st so I can drop it then.

Seagate "Backup Plus" drivesI have an iPhone that is stuck on the Apple logo and won’t reboot or enter recovery mode so as to allow recovery of files. It is an iPhone 4S. I live in Switzerland. Do you offer a service whereby I could send the unit to you (Fedex) for you to do a diagnostic test? If so, could you send me a list of prices, or at least the price for a diagnostic test.
In this case, I’d be seeking to recover the photo files and the voice memorandum file in the iPhone dictaphone utility.

A seagate external hard drive is not responding when connected. Need to recover the data in the hard drive. Could you please give me a quote for this service. I am based in London.

About 27gb of photos and videos lost, from Europe trip between April and June 2016, stored on microsd card within Motorola G3 phone. Event occurrence in end June: Dropped the Android phone from bedside table height while connected for charging, and connected to wifi, onto soft carpeted floor. Microsd card malfunction possibly due to potential unseen/unaccepted Android system update, possibly initiated by being connected to wifi after a long time, or by the drop with charge (causing a potential short circuit).

I have a Toshiba External hard drive which doesn’t seem to be working, it turns on but doesn’t boot properly or appear on my computer. I’ve tried different power cables and USB cables but they don’t work. It usually makes a fast clicking noise and the light on the front turns blue but it’s staying red and not making the noise any more. Any ideas what’s happened? I haven’t dropped it or.moved it at all it just suddenly started doing his.

Samsung HD103SJ rev.02.roo
Clicking noise, spins up then shuts down. not detected in system bios.